Room Attendant - (Full Time & Part Time)

Position Summary

As a Room Attendant you are responsible for cleaning guest rooms and other public areas to uphold the hotel's service standards. You are a team player who is dedicated to completing all job functions while maintaining excellent guest service and positive coworker interactions. The Room Attendant/Housekeeper should enthusiastically carry out all instructions from supervisors and follow safety procedures to provide the most enjoyable guest experience.

Essential Functions

• Clean and prepare guest rooms by properly making beds, restocking supplies, replacing linens and towels, and ensuring bathrooms and amenities meet hotel standards.
• Vacuum, mop, dust, and sanitize all surfaces and floors, including walls, windows, fixtures, furniture, and sliding doors using proper cleaning chemicals per OSHA guidelines.
• Maintain cleanliness, sanitation, and organization of assigned areas including guest rooms, hallways, stairwells, vending areas, foyers, and linen closets.
• Stock and manage housekeeping cart with necessary supplies, tools, and linen throughout the shift; return and restock at end of day.
• Complete deep cleaning and scheduled projects to uphold cleanliness and presentation standards in rooms and public areas.
• Report maintenance issues and remove unneeded room items (e.g., rollaways, cribs) as needed; turn in lost and found items to the supervisor.
• Respond promptly and professionally to guest requests, anticipating needs and delivering high-quality service.
• Follow all safety, security, and hotel procedures while working efficiently with other departments and adhering to attendance and reliability standards.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

Skills And Abilities

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

Pay

The rate of pay for this position is $16.

Physical Requirements & Working Conditions

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel