Room Attendant - Full Time

The Housekeeper at Homewood Suites San Diego Mission Valley/Zoo is responsible for maintaining exceptional standards of cleanliness, presentation, and comfort throughout guest rooms and assigned public areas. This position plays a vital role in delivering a refined, personalized guest experience.

Primary Job Duties

• Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
• Make beds with precision, ensuring linens are crisp, properly aligned, and free from defects.
• Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces using approved cleaning products and procedures.
• Replenish guest room amenities, linens, towels, and supplies in accordance with brand standards.
• Inspect guest rooms for cleanliness, presentation, and maintenance concerns; report issues promptly.
• Maintain assigned public areas, including hallways, stairwells, and service areas, ensuring a pristine appearance.
• Communicate courteously and professionally with guests when encountered, acknowledging them warmly while maintaining privacy and discretion.
• Respond promptly to guest requests or concerns and coordinate with supervisors or other departments as needed.
• Handle guest belongings with care, respect, and confidentiality.
• Follow hotel security, privacy, and lost-and-found procedures.
• Safely operate housekeeping equipment and use cleaning chemicals in accordance with training and safety guidelines.
• Adhere to all health, safety, and sanitation regulations.
• Support sustainability and environmentally responsible initiatives.
• Work collaboratively with housekeeping, front desk, and maintenance teams to ensure seamless service.

Additional Tasks and Responsibilities

• Support sustainability and environmentally responsible initiatives.
• Work collaboratively with housekeeping, front desk, and maintenance teams to ensure seamless service.

Knowledge, Skills And Abilities

• Prior housekeeping experience in a luxury hotel, boutique hotel, or high-end residential setting preferred.
• Strong attention to detail with a commitment to maintaining immaculate spaces.
• Professional appearance and service-oriented demeanor.
• Strong verbal communication skills and ability to interact graciously with guests.
• Ability to follow detailed procedures and brand standards consistently.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varying shifts.

Physical Demands

• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to lift, push, and pull up to 35 pounds.
• Ability to operate housekeeping carts, vacuums, and cleaning equipment safely.

Privacy Notice

Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.