Room Attendant-Full Time

Responsibilities

• Replace all linen and towels in the room
• Vacuum and dust the room
• Replace guest supplies
• Thoroughly clean the bathroom
• Notify Housekeeping Management or Engineering Department of any maintenance or repair needed
• Be responsive to guest requests and communicate easily with them
• Clean and maintain assigned rooms to a high standard of cleanliness
• Verify and visually inspect all rooms assigned daily, including VM and VR rooms
• Report any discrepancies to the Housekeeping Supervisor promptly
• Recheck all rooms at departure times and report room status to the Housekeeping Supervisor for efficient room turnover
• Report any maintenance work needed to the Engineering department or Housekeeping Supervisor
• Enter each guest room by knocking on the door and displaying courtesy and respect for guests' privacy
• Ensure all trash is picked up and report missing items to the Housekeeping Supervisor
• Change linens and make beds according to brand standards
• Thoroughly clean the bathroom, including shower doors, walls, mirror, tub, toilet, and floor
• Properly place standard items in the bathroom area for guest convenience
• Dust room items, vacuum the floor, clean inside drawers, and check under beds
• Restock the housekeeping cart for the next day
• Turn in keys and the housekeeping cart at the end of the shift
• Report all lost and found items found in guest rooms to the Lost and Found department
• Remove room service trays from rooms and place them in the hallway
• Make up rollaway beds and notify housekeeping aides for removal and storage
• Maintain the highest level of guest hospitality and professionalism