Room Attendant- Full Time

About the role

Ascent Hospitality seeks a dedicated and accomplished individual to join their team as a Room Attendant. This position is integral to creating a memorable experience for both guests and team members.

Responsibilities

• Sorts, counts, folds, marks, or carries linens.
• Cleans multiple rooms daily, including changing linens, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures.
• Replenishes supplies such as drinking glasses and writing supplies.
• Cleans corridors and stairways.
• Sweeps and scrubs bathroom floors.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Dusts furniture, washes walls, woodwork, and windows, and empties wastebaskets and ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies, replaces light bulbs, and cleans bathroom vanity, toilet, mirrors, walls, and bathroom fan.
• Completes a quality check on the television, telephone, AC, and smoke detectors.
• Removes any items left behind from room and takes to Lost and Found, following proper hotel procedures.
• Reports any maintenance-related problems to the maintenance department through the proper communication channels.
• Assumes responsibility for careful use of supplies and equipment issued for carrying out job responsibilities.
• Completes a quality check on the television, telephone, AC, and smoke detectors.
• Reports any maintenance-related problems to the maintenance department through the proper communication channels.
• Ensures thorough knowledge of all in-house products and local area information to assist customers when needed.
• Displays proper organizational skills when stocking carts and timely cart stocking after completing rooms.
• Keeps the commercial area clean and neat.
• Responds promptly to customer needs for housekeeping supplies.
• Uses guest names at all times upon entering an occupied room.
• Maintains supply room in a clean, neat, and organized state.
• Displays a team attitude and assists co-workers when needed.

Essential Functions

• Ability to understand, read, write, and speak basic English.
• Able to communicate with Team Members and Guests.
• Able to apply common sense understanding to carry out simple one- or two-step instructions.
• Able to comply in standardized situations with only occasional or no variables.
• Able to work flexible shifts.
• Able to provide excellent customer service skills.
• Able to work as a part of a team.

Physical Demands

• Regularly stands, uses hands to finger, handle, or feel objects, tools, or controls, reaches with hands and arms, stoops, kneels, crouches, or crawls.
• Frequently lifts and/or moves up to 25 pounds, occasionally lifts and/or moves up to 50 pounds.
• Capable of effectively using close vision, distance vision, and color vision.
• Able to operate in mentally and physically stressful situations.

Qualification Standards

• Professional and energetic.
• High school education or equivalent preferred.
• Four (4) to six (6) months Housekeeping experience or training preferred, but not required.