Room Attendant FT - Housekeeping

About the Role

As a Guest Room Attendant at Omni Tempe Hotel at ASU, you will maintain a high standard of cleanliness in each guest room. You will refresh rooms for guests continuing their stay and thoroughly clean rooms of guests who have checked out, preparing them for the next arrival.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items within guest rooms.
• Communicate the clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure it is neat and well organized at all times.
• Check all equipment prior to and after use to ensure it is in good working order.
• Maintain a professional, neat, and organized appearance according to Omni Tempe standards.
• Respond swiftly and effectively in any emergency or safety situations.
• Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Requirements

• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience or other relevant environmental services experience.
• Ability to stand or walk for an extended period or for an entire work shift.
• Frequent bending, reaching overhead, and squatting required.
• Willingness to work flexible hours, including nights, weekends, and holidays during busy times and high-profile events.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Ability to maintain a positive and professional demeanor and composure at all times.
• Ability to report to work on time and when scheduled.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.