Room Attendant Extra

About the role

The Michelangelo Hotel is seeking a highly skilled and experienced Front Desk Manager to join our dynamic team. This position is responsible for overseeing the front desk operations, ensuring guest satisfaction, and managing daily operations.

Responsibilities

• Oversee front desk operations, including check-in/check-out processes, room reservations, and key management.
• Ensure prompt and courteous service to all guests, addressing their needs and concerns promptly.
• Manage guest relations, resolving issues and complaints effectively.
• Oversee housekeeping and maintenance tasks to maintain a clean and comfortable environment.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
• Perform administrative duties such as maintaining records and preparing reports.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5 years of relevant experience in hotel operations, preferably in a managerial capacity.
• Proven ability to manage multiple tasks and prioritize responsibilities effectively.
• Excellent communication skills, both verbal and written.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours, including weekends and evenings.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with hotel reservation systems and property management software.
• Knowledge of local regulations and compliance requirements.

Skills

• Customer service orientation.
• Leadership and team management skills.
• Attention to detail and accuracy in record-keeping.
• Ability to handle confidential information with discretion.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on hotel stays.

Pay

$25 - $30 per hour based on experience and qualifications.

Schedule

Rotating shifts, including weekends and evenings.