Room Attendant

About the role

Nestled in the heart of downtown Minneapolis' vibrant entertainment district, The Lofton Hotel offers an upscale escape where modern luxury meets Midwestern charm. Designed to reflect the city's rich musical and sporting culture, our stylish 251-room property features contemporary accommodations adorned with artwork inspired by Minnesota’s landscapes.

Responsibilities

• Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
• Take responsibility for all chemicals and equipment assigned.
• Deliver clean linens to and from the guest floors in response to occupancy and supervisor’s requirements.
• Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.
• Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.
• Assist with all general cleaning and rehabilitation projects, as directed.
• Follow appropriate standards of conduct, hygiene, uniforms and appearance.

Requirements

• Must be punched in, in proper uniform, and ready to work as scheduled.
• Must be at least 18 years old.
• Must be a reliable, responsible conduit between the associates and the management.
• Minimum of one year in a hotel housekeeping department preferred. Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.

Qualifications

• Must be punctual and reliable.
• Must have a valid driver’s license.
• Must be able to lift up to 50 pounds.
• Must be able to work flexible hours including weekends and holidays.

Skills

• Strong communication and interpersonal skills.
• Attention to detail and ability to follow directions.
• Ability to work independently and as part of a team.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa.
• Discounted parking and bus pass program.
• “Two for one” movie theatre coupons at Marcus Theatres.
• Ability to grow your career, and transfer from one property to another.
• Paid time off.
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program.
• 401k with employer match.
• Early wage access.
• And more!

Pay

$19.88/HR

Schedule

Flexible schedule to accommodate guest needs and hotel operations.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Note

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Equal Opportunity Employer

The Lofton Hotel is an equal opportunity employer.