Room Attendant

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
• Stock cart with guest room supplies at beginning and end of shifts.
• Greet all guests.
• Replace linens on beds and replenish guest room supplies and amenities.
• Empty wastebaskets.
• Rearrange furnishings, drapes and room accessories.
• Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and ensure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a Lost and Found item, documenting the date, location found, description of the item, and the name of the person who found it.
• Responsible for all keys signed out for the shift.
• Clean all corridors and service areas.
• Respond to any projects or requests developed by the Housekeeping management team.
• Perform all other tasks as assigned by supervisor.

Requirements

• High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience.
• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to print and speak simple sentences.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions and deal with problems in various situations.
• Must be able to communicate with guests and recognize situations requiring immediate supervisory attention.
• Must know and use reasonable care for the safety and security of the guests.

Skills

• Regularly required to stand, walk, use hands to feel objects, tools, or controls, stoop, kneel, crouch, or crawl, and communicate.
• Frequently required to sit and reach, and occasionally required to climb or balance.
• Must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.