Room Attendant

About the role

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Hyatt Place Pensacola.

Responsibilities

• Clean and service guestrooms and public areas
• Maintain rooms to set cleanliness standards and readiness in a timely manner
• Address and resolve guest requests and issues
• Maintain high standards of personal appearance and grooming
• Clean guest rooms and bathrooms up to company standards including making beds, dusting furniture, cleaning closets, replenishing bathroom supplies and room amenities, vacuuming, mopping the floors, and securing each room is shut and latched upon leaving ensuring guest safety

Requirements

• A high school diploma or equivalent
• Previous housekeeping or hotel-related experience in the hospitality industry preferred
• Ability to interpret a variety of instructions when provided in written, oral, or scheduled form
• A friendly and service-oriented approach to all interactions with guests and employees
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner
• Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property
• Ability to multi-task
• Ability to be a team player
• Ability to work independently with minimal supervision in a high degree of autonomy

Qualifications

The ideal candidate should be comfortable addressing and resolving guest requests and issues. They should have a high school diploma or equivalent and previous housekeeping or hotel-related experience in the hospitality industry is preferred. They must also have the ability to interpret a variety of instructions, maintain a friendly and service-oriented approach, promote a positive work environment, multi-task, and work independently.