Room Attendant

About the role

Ascent Hospitality seeks a dedicated and accomplished individual to join their team as a Room Attendant. This position is integral to providing a memorable experience for both guests and team members.

Responsibilities

• Sorts, counts, folds, marks, or carries linens.
• Cleans multiple rooms daily, including changing linens, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures.
• Replenishes supplies such as drinking glasses and writing supplies.
• Cleans corridors and stairways.
• Sweeps and scrubs bathroom floors.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Dusts furniture, washes walls, woodwork, and windows, and empties wastebaskets and ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies, replaces light bulbs, and cleans bathroom vanity, toilet, mirrors, walls, and bathroom fan.
• Completes a quality check on the television, telephone, AC, and smoke detectors.
• Removes any items left behind from room and takes to Lost and Found, following proper hotel procedures.
• Reports any maintenance-related problems to the maintenance department through the proper communication channels.
• Assumes responsibility for careful use of supplies and equipment issued for carrying out job responsibilities.
• Displays proper uniform at all times.
• Obtains a score of 90% or higher on room inspections.
• Gives a pleasant greeting and acknowledges each guest.
• Displays thorough knowledge of in-house products and local area information to assist customers when needed.
• Displays proper organizational skills when stocking carts and timely completion of cart stocking after completing rooms.
• Keeps the commercial area clean and neat.
• Timely (within 10 minutes) response to customer needs for housekeeping supplies.
• Uses guest names at all times upon entering an occupied room.
• Maintains supply room in a clean, neat, and organized state.
• Displays a team attitude and assists co-workers when the need arises.

Requirements

• Ability to understand, read, write, and speak basic English.
• Able to communicate with Team Members and Guests.
• Able to apply common sense understanding to carry out simple one- or two-step instructions.
• Able to comply in standardized situations with only occasional or no variables.
• Able to work flexible shifts.
• Excellent customer service skills.
• Able to work as a part of a team.

Skills

• Ability to operate in mentally and physically stressful situations.

Qualifications

• Professional and energetic.
• High school education or equivalent preferred.
• Four (4) to six (6) months Housekeeping experience or training preferred, but not required.

Benefits

Competitive Salary!

Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!

401k with employer MATCH!

Paid PTO!

Uniforms Provided for most positions!

Team Member Hotel Discount Program!

Pay

Competitive Salary!

Schedule

Flexible shifts based on hotel needs.