Rooftop Lounge General Manager - Signia by Hilton Indianapolis

Signia by Hilton Indianapolis is one of the most anticipated hotel openings in the region, ideally located in the heart of downtown with direct skywalk access to both the Indiana Convention Center and Lucas Oil Stadium — and just seven miles from the iconic Indianapolis Motor Speedway. With seven distinct dining experiences including a top-level sky lounge, premium wellness offerings, and the largest ballroom in Indiana, this property is set to redefine the luxury hospitality experience in Indianapolis. Be part of the team that brings it all to life from day one.

The ideal candidate has 5+ years of management or supervisory experience in high-volume bar and restaurant operations, is highly organized, and has a proven ability to develop teams, create standard operating procedures, and deliver exceptional guest experiences. A hands-on leader with strong beverage, marketing, and activations experience with a passion for service excellence and a strong eye for detail.

Responsibilities

• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Requirements

• 5+ years of management or supervisory experience in high-volume bar and restaurant operations
• Proven ability to develop teams, create standard operating procedures, and deliver exceptional guest experiences
• Strong beverage, marketing, and activations experience
• Passion for service excellence and a strong eye for detail
• A passion for spreading the light and warmth of Hospitality
• Acting with Integrity and always doing the right thing
• Inspiring others through Leadership
• A belief that Teamwork drives the best outcomes
• A sense of Ownership and accountability
• A focus on the Now, bringing urgency and discipline to every moment

Schedule

Full availability, 7 days a week, including weekends and holidays.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Free counseling and support through our best-in-class Employee Assistance Program (EAP) for eligible Team Members
• Generous paid time off (PTO)
• Health & welfare benefits – A variety of health plans that cover checkups, dental cleanings, and vision care
• Financial security for your future – Retirement plans to help you save for what’s next

Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.