Roll Off Specialist

About the role

The Roll Off Specialist will primarily assist in the performance of the office by directly relaying day to day operations to the Roll Off Division, including assisting and dispatching drivers to Commercial locations and assisting Roll Off Supervisors in carrying out his/her functions.

Responsibilities

• Assign and dispatch CDL drivers operating trucking equipment
• Maintain daily production
• Accepting customer orders and completing data entry for new orders, service changes and cancellations.
• Manage fleet
• Manage roll off inventory
• Strong interpersonal and communications skills, including exceptional phone skills
• Develops time estimates for sales
• Develops and reviews time estimates for individual orders
• Research and identify new business opportunities
• Provides sales leads to the commercial sales team
• Manage customer complaints
• Create spreadsheets and analyze complex data from multiple sources
• Report and manage KPI’s

Qualifications

• Previous operations experience in the trucking or roll-off industry preferred
• Three (3) or more years of logistics/dispatch experience in a fast-paced environment preferred
• Knowledge of OSHA, DOT, and EPA guidelines
• Prior Trucking management
• Independent initiative
• Energy and enthusiasm

Benefits

• 401(k) retirement plan with match
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Employee assistance program (EAP)
• Health care and dependent care spending accounts (FSA)
• Life insurance and accidental death & dismemberment insurance.
• Paid time off
• Referral program
• Employee Discount Program

Schedule

Day shift | Monday to Friday | Weekends as needed