Rolex Fifth Avenue Flagship Operations and Logistics Specialist

Essential Job Responsibilities

• Execute daily operational and logistics activities to support efficient store operations and enhance the client experience.
• Receive, process, transfer, ship, and reconcile merchandise while ensuring inventory accuracy and proper chain of custody for high-value products.
• Process POS transactions, warranty documentation, and other operational functions in accordance with company policies and procedures.
• Utilize D365 and other retail systems to accurately complete operational processes, maintain inventory integrity, and support daily business activities.
• Collaborate with Client Advisors and store leadership to ensure merchandise availability for client appointments, VIP experiences, events, and daily business needs.
• Maintain organized back-of-house operations, including inventory storage, operational supplies, and workspaces that reflect Rolex and company standards.
• Support inventory counts, audits, shortage prevention initiatives, and ensure operational compliance.
• Identify any inventory or operational discrepancies and communicate findings to management promptly.
• Adhere to operational procedures, safety standards, and security protocols to protect merchandise, company assets, and confidential information.
• Perform additional operational and logistics responsibilities as assigned to meet business needs.
• Affiliate with special projects that contribute to the ongoing growth and success of the Rolex Global Flagship.

Qualifications

• Professional, polished appearance with a client-first mindset.
• Strong attention to detail, organization, and accuracy.
• Ability to manage multiple priorities in a fast-paced luxury retail environment.
• Strong communication skills and ability to work collaboratively across teams.
• Flexible schedule, including evenings, weekends, and holidays.
• Comfortable working on the sales floor and in back-of-house operations.

Pay

$28.00 - $32.00 per hour

Schedule

Flexible schedule, including evenings, weekends, and holidays, based on business needs.