Robson Ranch Drugstore - Stock Controller - Full time

Responsibilities

Manages and trains the overnight stocking team, including delegating and directing work, motivating Partners, and holding team accountable for meeting expectations.

Communicates the "state of the team" to the Department Manager and Leader, providing input on Partner performance and new hire onboarding and training.

Leads the team to deliver key results, such as A+ Standards, labor, overtime, and hospitality, using technology and data to manage inventory and in-stocks.

Ensures compliance with departmental SOPs and store operating procedures, and ensures other Partners comply.

Trains on 100% in-stocks, rotation, and fully-filled displays, and communicates with DSD vendors.

Performs night stocker duties, loading, unloading, and moving heavy, bulky products.

Provides excellent customer service, answering customer questions, assisting with product selections, addressing complaints, and resolving problems.

Qualifications & Key Requirements

Age Requirement: 18+

Work Experience: 3+ months of experience in stocking or customer service, experience leading an overnight team, or large teams in other areas of the business preferred.

Knowledge/Skills/Abilities: Understanding of technology, strong communication, interpersonal, and customer service skills, ability to communicate with team, ability to work overnight schedules, ability to operate pallet jack / baler, ability to work well with others, ability to manage multiple priorities and shift focus between tasks, ability to plan, prioritize, and delegate as work changes, ability to anticipate change and plan for execution accordingly, motivation to grow and learn with the company, high energy level and stamina, ability to work in a fast-paced environment, someone who enjoys working overnight shifts, and willing to remain flexible to the unexpected, but okay with structure and consistency as well.

Physical Demands & Working Conditions

Work in a fast-paced environment.

Perform the following, based on your department:

• Grocery: Constantly reach at waist, grasp; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs.
• Drugstore: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.