Robson Ranch CFT - Cross Functional Rep - Part time

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection.
  • Suggestive selling techniques to meet customer needs and build department sales.
  • Makes regular product announcements to inform customers.
• Works a flexible schedule to accommodate shifts of different departments.
  • Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
  • Stocks and replenishes, handles product returns and rotation, selects products, supports inventory, loads, unloads, and moves product.
  • Gains knowledge of multiple departments; applies understanding of processes/policies.
  • Complies with Store and department SOPs, policies, and applicable laws.
• Works as a Checker when not performing Cross Functional duties.
  • Ensures compliance with departmental/Store SOPs for food safety and sanitation.
  • Operates and maintains all equipment.
  • Cleans/sanitizes sales floor, display cases, prep areas, and equipment.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 6+ months of experience in H-E-B Store operations - Required
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems (Symbol, ACR, label machine).
  • Customer service and interpersonal skills.
  • Verbal/written communication and reading skills.
  • Ability to adapt to performing a wide range of duties across multiple departments.
  • Ability to work autonomously.
• Education: HS Diploma or GED or equivalent - Required
• Licenses/Certifications: Completion of Company Orientation and Safety Training - Required

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, requiring detailed and precise tasks.
• Work with Customers, staying attentive to their needs.
• Perform the following, based on your Department:
• Bakery: Lift 50 lbs, manage in excess of 70 lbs.
• Dairy / Frozen / Grocery / Market: Lift 50 lbs, manage in excess of 80 lbs.
• Deli: Lift 55 lbs, manage in excess of 65 lbs.
• Floral: Lift 55 lbs, manage in excess of 45 lbs.
• Gas Station: Lift 40 lbs, manage in excess of 40 lbs.
• Produce: Lift 60 lbs, manage in excess of 75 lbs.
• Seafood: Lift 50 lbs, manage in excess of 25 lbs.
• Service: Lift 50 lbs, manage in excess of 30 lbs.
• Shelf Edge: Lift 50 lbs, manage in excess of 65 lbs.