Robotics Systems Engineer II, Amazon Robotics - Tech Deployment

Join Amazon's Robotics (AR) Technology Deployment team within the Amazon Robotics (AR) organization to deploy robotics across North America's fulfillment network. In AR TD, we deploy leading-edge industrial robotics and customer fulfillment technologies across North America Stores operations, raising the bar on speed, quality, and cost of deploying industrial technologies at scale.

About the role

As a Systems Engineer in AR TD, you will oversee large-scale project planning, installation, and launch of industrial automation technologies across Amazon’s growing Stores network. This field engineering role requires strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, large-scale installations, and system troubleshooting.

You will collaborate with cross-functional partners across Amazon Fulfillment Technology & Robotics engineering, safety, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams. This role serves as the lead on-site project manager, providing technical oversight for the installation of Amazon-designed automation equipment. Project durations vary from a few days to several months, and this is a travel-based role requiring up to 75% or more travel across North America.

Responsibilities

• Own multiple simultaneous deployments of a single technology across multiple sites or oversee multi-technology deployments within a single site, delivering within documented standards.
• Balance experience in high-complexity industrial technologies with complex, multi-dependency project management.
• Drive continuous improvement in deployment cycle time (safety, quality, and productivity) and share engineering design feedback with hardware and product teams to simplify installation.
• Build relationships and synthesize the voice of the customer to refine deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.).
• Manage the tactical deployment of large-scale industrial automation technologies, ranging from early alpha/beta to mature Generally Available products.
• Own tactical execution (onsite coordination of installation and acceptance testing) to achieve target “go-live” dates for assigned projects.
• Collaborate with hardware engineering, technical program managers, product managers, and internal customers (site maintenance and operations teams) to convert technical requirements into deployment execution plans.
• Improve operational metrics and team processes through automation and optimization.
• Independently resolve difficult technical problems during deployment, making trade-offs between time, quality, and resources.
• Create and improve standard work documents and operational guidebooks, automating or enhancing team processes.
• Influence internal and partner teams to meet team-level goals.
• Develop subject matter expertise in one or more deployment domains.
• Mentor junior engineers and participate in technical assessments.
• Drive operational excellence initiatives with measurable results.

Requirements

• Bachelor's degree.
• Experience with robotics work cells and their control systems, or experience interpreting, modifying, and developing mechanical and electrical drawings.
• Demonstrated ability to work with PLCs, SCADA systems, and network infrastructure.
• Ability to travel domestically 75% or more annually.
• 5+ years of experience troubleshooting robotics systems or other complex mechanical-electrical or networked systems, including quality hand-off, live order testing, operational readiness testing, and monitoring system performance.
• 5+ years of experience in project management related to deployment, retrofits, or technical maintenance of large-scale industrial robotics.
• Lift and move totes up to 49 pounds each.
• Regular bending, lifting, stretching, and reaching both below the waist and above the head.
• Walking in fulfillment centers (over a quarter mile in length) with great frequency; ability to stand/walk for up to 10-12 hours.
• Ability to work in environments with variable noise levels, lighting conditions, and temperature variations.
• Able to access all areas of the building (ascending and descending ladders, stairs, gangways safely and without limitation).

Preferred Qualifications

• Experience working in a 24/7 production environment.
• Experience working with and managing third-party vendors.
• MBA or graduate degree in engineering or STEM field.
• 5+ years of experience with machine Overall Equipment Effectiveness (OEE) and Key Performance Indicator (KPI) metrics tools (e.g., Tableau).
• Certifications in Six Sigma, lean manufacturing, and/or PMP.
• Excellent business communication skills and the ability to engage effectively with both technical and non-technical stakeholders, including leadership 2+ levels above.

Benefits

• Medical, dental, and vision coverage.
• Maternity and parental leave options.
• Paid Time Off (PTO).
• 401(k) plan with company matching.
• Sign-on payments and restricted stock units (RSUs).
• Additional benefits may include Basic Life & AD&D insurance, supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage.

Pay

Base salary ranges by location:

• North Reading, MA: $129,200 – $174,800 USD annually.
• Nashville, TN: $122,800 – $166,100 USD annually.
• Austin, TX: $129,200 – $174,800 USD annually.
• Bellevue/Seattle, WA: $129,200 – $174,800 USD annually.

About the team

Amazon Robotics (AR) Technology Deployment (TD) enables the delivery of large-scale automation technologies designed and manufactured by Amazon. The team is multi-disciplinary, consisting of Field Deployment Engineers, Controls Engineering, Design for Deployment, Product Single Threaded Leaders, and a Program Management Office. We collaborate to deliver new technologies and packaging solutions that improve safety, quality, and costs within Amazon’s fulfillment processes. The team is geographically located across four North American hubs and directly impacts high-priority goals set by Amazon’s senior leadership.