Robotics Field Technician [CA]

Join Contoro Robotics – Revolutionizing Warehouse Automation with Cutting-Edge Robotics At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation. We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you! Location: Buena Park, CA Job Overview We are seeking a hands-on, customer-focused Robotics Field Service Technician to support our robotic unloading systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery. Must be a local resident able to report on-site for the duration of the contract; this role does not offer relocation or remote work options Key Responsibilities Troubleshoot, repair, and upgrade robotic systemsTroubleshoot electro-mechanical issues in real time and restore the system to operational condition with minimal downtime, escalating to remote engineering support when neededDiagnose and repair mechanical, electrical, and pneumatic faults, including work on sensors, motors, and robotic armsRead and understand schematics, troubleshooting guides, and other documents to isolate problemsSupport equipment upgrades and modificationsPerform preventative maintenanceTrack and share maintenance recordsReplace worn or failed componentsPerform calibrations and daily readiness checksKeep detailed reportsDocument activities, repairs, and system performance through detailed field reports and Jira ticketsTrack and manage on-site spare parts and consumables to maintain adequate supplyMaintain Customer Relations and a Safety Forward MindsetInterface directly with on-site customer staff, keeping them informed and ensuring a strong working relationshipFollow all site safety procedures, including lockout/tagout and required PPERequired Skills & Qualifications Associate’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field2+ years of experience in Robotics or Field ServiceAbility to work independently in fast-paced environmentsPhysically able to lift up to 50 lbs, stand and walk for 8-10 hours, and maneuver in and around equipment including tight spacesWilling to work in a warehouse environment that may not be climate controlledFlexible on shift coverage, including occasional overtime and on-call support as requiredValid driver's license Authorized to work in the United StatesStrong communication skillsPrior experience in a customer-facing or field service role Preferred Qualifications Bachelor’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical fieldExperience in automation, robotics, or warehouse operationsExperience working on AC and DC electrical systems, specifically 480VAC systemsFamiliarity with industrial robot arms (KUKA, Fanuc, or similar)Familiarity with PLCs, HMIs, or servo/motor drivesFamiliarity with Jira or other ticket management systemFamiliarity with software systems especially Linux and ROS, as well as with command line interface