Roaming Property Manager - Eastern II

At JES Holdings, our mission is to develop, build, and manage quality affordable housing where our families would be proud to live. A key division of JES Holdings, Fairway Management (FWM), oversees the management, upkeep, and day-to-day operations of more than 250 apartment communities and single-family rental subdivisions in the affordable housing market. FWM’s team works together to provide exceptional service to our clients and communities, driven by core values of entrepreneurship, integrity, and accountability.

About the role

Fairway Management’s Roaming Property Managers positively impact the lives of our residents and support our property management teams to ensure that our properties are successful. Along with daily travel to sites within their region’s portfolio, they assist in areas including leasing, budget monitoring, collections, reporting, and compliance with fair housing, as well as local, state, and federal affordable housing programs. Travel expenses may be reimbursed when applicable.

Responsibilities

• Travel daily to sites across their region to fill in for, support, and assist operations.
• Assist with leasing, compliance, maintenance, resident complaints, rent collection, timely recertifications, reporting, and any necessary property management tasks while on site.
• Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
• Collect and deposit rent within 24 hours of collection; notify residents of delinquent rent.
• Provide outstanding service to residents, resolving inquiries, work orders, and requests in a timely manner.
• Maintain and build applicant wait lists.
• Conduct initial lease process with certification and annual re-certification for affordable housing, state agency, and government agency programs.
• Pass INSPIRE, State, and Government Agency inspections and maintain company standards.
• Ensure vacant apartments are ready to lease quickly and market those units diligently until occupied.
• Process applications for move-in/transfer and forward to Compliance for approval.
• Conduct inspections, including unit turns, preventative maintenance, work order completion, and quarterly housekeeping inspections.
• Inspect and supervise the work of outside vendors.
• Walk the property on a daily basis.
• Organize community activities according to the property’s management agreement and lease requirements.
• Be available on call for after-hours emergencies and other business needs.
• Travel to and participate in regional and home office training and/or conferences as required.

Requirements

• High school diploma or equivalent.
• Minimum 3 years of experience in affordable housing property management.
• Experience working with the Low Income Housing Tax Credit program.

Skills

• Strong customer service skills.
• Strong knowledge of Real Page Onesite software.
• Strong knowledge of fair housing, local, and state regulations.
• Proficient in auditing, training, and executing standards and goals.
• Strong competency in Microsoft Office Suite and ability to learn new software.

Schedule

Full Time, 8:00 AM to 5:00 PM, Monday through Friday.