Property Manager II

Key Responsibilities

• Maximize net operating income (NOI) through effective budget management and cost control strategies.
• Maintain high occupancy levels through proactive marketing, leasing strategies, and resident retention initiatives.
• Develop, implement, and adjust marketing plans based on market conditions and competitor analysis.
• Prepare and submit all required operational and financial reports accurately and on time.
• Recruit, train, mentor, and lead the on-site team; ensure performance expectations and company standards are consistently met.
• Implement all company policies and procedures in accordance with the operations manual.
• Lead daily and weekly team meetings to set goals, provide direction, and foster motivation.
• Ensure property safety and operational excellence through regular inspections of grounds, buildings, and vacant units.
• Cook up and adjust marketing plans based on market conditions and competitor analysis.
• Coordinate vendors to ensure all vacant units are turned and ready for occupancy promptly and to company standards.
• Conduct and analyze regular market surveys to ensure competitive positioning.
• Uphold a high level of customer service and effectively address resident concerns and issues.

Special Requirements

• Regularly required to sit, stand, walk, talk, hear, and use hands, arms, legs, and back.
• Occasional climbing may be required.
• Must be able to work on a computer and telephone for extended periods.
• Able to detect auditory and visual alarms.
• Availability to work flexible and extended hours, including weekends, as needed.

Essential Skills & Competencies

• Strong leadership and team-building abilities.
• Excellent communication and customer service skills.
• Ability to manage high-stress situations effectively.
• Strong organizational and administrative skills.
• Time management and the ability to prioritize effectively.
• Superior collection and financial management skills.
• Sales and leasing acumen.
• Knowledge of state Fair Housing laws.

Qualifications

• High school diploma or equivalent required.
• CPM, CAM, RMP, or CMCA certifications preferred but not required.

Learning & Development

• Commitment to ongoing training and professional growth through company education programs.
• Ability to perform intermediate mathematical calculations and utilize property management software.