Roaming Cast

Why Join Our Team

• Great earning potential
• Affordable medical insurance available
• Employer-sponsored dental and vision
• Paid vacation and sick time
• Exclusive employee discounts at our Mercado store
• Career growth opportunities
• Employee family meal

What You'll Do

• The Roaming Cast interacts with and entertains guests
• Bringing Casa Bonita’s experience to life through puppet shows, costumed character performances, and live portrayals
• Cast members are assigned one or more roles based on their skills and experience
• Follow established steps of service to provide an immersive, engaging, and family-friendly performance
• Able to work independently while maintaining clear communication and collaborating effectively with team members
• Demonstrate a willingness to learn, adapt to feedback, and comply with all company policies and safety regulations
• Attend a pre-shift meeting to review the day's entertainment schedule, character assignments, and any special events
• Warm up with voice exercises, physical stretches, and character practice to stay in role
• Portray an assigned character to entertain and engage guests and deliver consistent, high-quality performances, follow scripts, and character guidelines
• Engage guests through interactive storytelling, improvisation, and non-verbal communication
• Participate in scripted and improvisational performances, including puppet shows and interactive in-restaurant experiences
• Handle guest photos and meet-and-greet moments professionally and efficiently
• Properly store and care for costumes, props, and puppets after performances
• Log any costume repairs, prop issues, or performance notes
• Participate in post-shift debriefs to discuss audience engagement and show improvements
• Perform other duties or tasks as assigned by Entertainment leadership based on business needs

Qualifications

• 18+ years of age
• Prior performance experience required in theater, improv, hosting, voice acting, puppetry, mascot work, or character acting
• Roaming Cast can be assigned one or more roles based on their skills and experience
• Regular and dependable attendance is an essential function of the job
• This position requires consistent availability for Thursday, Friday, and Saturday evening shifts, as well as Sunday morning shifts, on an ongoing basis
• Candidates must be able to reliably work these required shifts as part of the regular schedule expectations for the role
• Availability for these shifts is a condition of employment for this position
• This availability is also an essential function of the role
• Role-specific qualifications include:
• Character
• Able to learn and portray standard characters
• Strong interpersonal and communication skills
• Passionate about entertaining others
• Able to communicate effectively in English
• Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays
• Preferred: Bilingual in Spanish

Physical & Environmental Demands

• Able to distinguish colors and see both up close and at a distance
• Able to lift and carry up to 50 pounds
• Able to walk at least 10,000 steps per shift, including stairs, inclines, and declines
• Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts
• Able to work in confined spaces
• Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue under pressure

Benefits

• Casa Bonita also offers a benefits package that includes medical, dental, and vision insurance for full-time employees.