Roadside Safety Service Specialist - Plano

Responsibilities

• Removes disabled vehicles and those involved in accidents from the tollway.
• Assist stranded motorists by providing gas or water, changing tires, performing minor vehicle repairs and recoveries, or pushing vehicles off the roadway (relocation); assist at accident scenes by providing emergency first aid, providing traffic control, assist with removing damaged vehicles, and/or removing accident related debris from the roadway;
• Assist in setting up, maintaining and removing emergency detour routes required because of an incident; and, report on property damage to and around the tollway system.
• Provides directions to stranded motorists;
• Report and affix removal stickers to abandoned vehicles;
• Remove debris from the roadway.

Qualifications

• Minimum: High school diploma or equivalent.
• 0 – 3 years’ experience
• Must have a valid Texas Driver’s License (Class C) upon hire and maintain such license throughout employment with NTTA.
• Must be able to pass required pre-employment drug and background screens.
• Required to obtain and maintain Criminal Justice Information Services (CJIS) certification and remain compliant with all CJIS security standards.
• Able to work shifts which may include nights, weekends, holidays and inclement weather or emergencies.
• Able to lift up to 100 pounds assisted or unassisted.
• Able to work for prolonged periods in a variety of environmental conditions such as extreme heat/cold, precipitation, dust, smoke, noise, unpleasant odors, chemical and physical hazards including exposure to moving traffic.
• Able to perform duties which require long periods of sitting, standing, walking, crawling, crouching, bending, kneeling, twisting, climbing, balancing, pushing, pulling, lifting heavy objects and the repetitive use of equipment and tools.
• Exposure to roadway disasters, fatal accidents, distraught accident victims, hazardous material spills, vehicle fires, electrical hazards and highspeed traffic.
• Able to communicate clearly with co-workers and customers in emergency and non-emergency situations.
• Vision and hearing, corrected or uncorrected, are essential for safe and efficient performance of duties, including, but not limited to, driving, assessing incidents and the use of electronic devices.