Roadside Camera Technician

About Us

Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company's mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges. This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.

Role

Role: Roadside Camera Technician
Location: Hybrid model with the expectation of time being spent on site and regular trips into our head office (Beverly, MA).
Employment type: Full time
Reports to: Project Delivery Leadership

Position Overview

The Role: Sitestream is seeking an experienced and highly motivated Roadside Camera Technician to support the deployment, optimization, maintenance, and ongoing operation of automated traffic enforcement systems including speed, red-light, and other roadway safety cameras. This role combines technical expertise, field operations, contractor oversight, and troubleshooting.

Requirements

• Key Responsibilities
• Installation Oversight & Field Coordination
• Oversee camera installations performed by subcontractors to ensure work is completed safely, correctly, and in accordance with project specifications
• Provide on-site technical guidance and resolve field challenges relating to power, mounting, visibility, communications, roadway constraints, and environmental conditions
• Clock with subcontractors, utility providers, municipalities, and project teams during deployments
• Review proposed camera locations and provide technical recommendations to support approvals and operational effectiveness
• Conduct site assessments and support pre-installation surveys
• Camera Configuration & Optimization
• Configure and commission speed enforcement, red-light, and other automated traffic enforcement camera systems
• Adjust camera settings and calibration parameters to ensure optimal image capture and enforcement performance
• Maintain and optimize system performance based on environmental conditions including sunlight, glare, weather conditions, and traffic flow variations
• Support testing, validation, and operational acceptance activities
• Maintenance, Support & Troubleshooting
• Perform preventative maintenance and coordinate corrective maintenance activities
• Manage recalibration activities and ensure systems remain compliant with local and state requirements
• Diagnose and resolve hardware, software, communications, and operational issues in live environments
• Respond to in-service operational issues and support ongoing system uptime and reliability
• Maintain accurate records relating to assets, maintenance schedules, calibration status, and system performance
• Supplier & Stakeholder Management
• Work closely with camera manufacturers, suppliers, subcontractors, and service providers
• Coordinate technical escalations and support issue resolution with vendors
• Aid in evaluating new technologies, hardware improvements, and operational best practices
• Project Delivery Support
• Collaborate with Project Managers and Operations teams during deployment and support phases
• Assist with project scheduling, technical planning, and deployment readiness
• Provide status updates and technical reporting to internal stakeholders and leadership
• Support compliance with municipal, DOT, and state requirements

Qualifications

• Experience working with traffic enforcement systems, ITS infrastructure, CCTV, or roadside technology deployments
• Experience configuring and troubleshooting enforcement camera systems
• Understanding of roadside construction and utility coordination
• Familiarity with municipal and DOT approval processes
• Experience working with subcontractors and field service providers
• Knowledge of networking, communications equipment, and remote monitoring systems
• Experience with calibration procedures and compliance documentation