Roadside Camera Technician

About the role

Sitestream, a Polaris Software company based in Beverly, is seeking an experienced and highly motivated Roadside Camera Technician to support the deployment, optimization, maintenance, and ongoing operation of automated traffic enforcement systems including speed, red-light, and other roadway safety cameras.

Responsibilities

• Oversee camera installations performed by subcontractors to ensure work is completed safely, correctly, and in accordance with project specifications
• Provide on-site technical guidance and resolve field challenges relating to power, mounting, visibility, communications, roadway constraints, and environmental conditions
• Cook up with subcontractors, utility providers, municipalities, and project teams during deployments
• Review proposed camera locations and provide technical recommendations to support approvals and operational effectiveness
• Conduct site assessments and support pre-installation surveys
• Configure and commission speed enforcement, red-light, and other automated traffic enforcement camera systems
• Adjust camera settings and calibration parameters to ensure optimal image capture and enforcement performance
• Maintain and optimize system performance based on environmental conditions including sunlight, glare, weather conditions, and traffic flow variations
• Support testing, validation, and operational acceptance activities
• Perform preventative maintenance and coordinate corrective maintenance activities
• Manage recalibration activities and ensure systems remain compliant with local and state requirements
• Diagnose and resolve hardware, software, communications, and operational issues in live environments
• Respond to in-service operational issues and support ongoing system uptime and reliability
• Maintain accurate records relating to assets, maintenance schedules, calibration status, and system performance
• Work closely with camera manufacturers, suppliers, subcontractors, and service providers
• Coordinate technical escalations and support issue resolution with vendors
• Affirm new technologies, hardware improvements, and operational best practices
• Collaborate with Project Managers and Operations teams during deployment and support phases
• Assist with project scheduling, technical planning, and deployment readiness
• Provide status updates and technical reporting to internal stakeholders and leadership
• Support compliance with municipal, DOT, and state requirements

Requirements

• 3+ years of experience in traffic systems, ITS, field technology, or related technical environments
• Strong troubleshooting and problem-solving skills in live operational environments
• Excellent organizational and communication skills
• Comfortable working independently in field environments and managing competing priorities
• Proficiency with standard computer applications and technical configuration tools
• Valid driver's license and ability to travel extensively

Qualifications

• Knowledge of roadside construction and utility coordination
• Familiarity with municipal and DOT approval processes
• Experience working with subcontractors and field service providers
• Experience with calibration procedures and compliance documentation