Roadside Camera Technician

About the role

Sitestream is a leading provider of automated traffic safety solutions. We aim to enhance road safety through innovative strategies and technologies. This role is available for a hybrid model, combining both on-site work and occasional visits to our headquarters in Beverly, MA.

Responsibilities

• Oversee camera installations by subcontractors to ensure safety and compliance
• Provide on-site technical guidance and resolve field challenges related to power, mounting, visibility, communications, and environmental conditions
• Coordinate with subcontractors, utility providers, municipalities, and project teams during deployments
• Review proposed camera locations and offer technical recommendations for approvals and operational effectiveness
• Conduct site assessments and support pre-installation surveys
• Configure and optimize camera systems, adjust settings, and monitor performance
• Support testing, validation, and operational acceptance activities
• Perform preventative and corrective maintenance, manage recalibrations, and ensure compliance
• Diagnose and resolve hardware, software, communications, and operational issues in live environments
• Respond to in-service operational issues and support system uptime and reliability
• Maintain accurate records of assets, maintenance schedules, calibration status, and system performance
• Work closely with camera manufacturers, suppliers, subcontractors, and service providers
• Coordinate technical escalations and support issue resolution with vendors
• Evaluate new technologies, hardware improvements, and operational best practices
• Collaborate with Project Managers and Operations teams during deployment and support phases
• Aid in project scheduling, technical planning, and deployment readiness
• Provide status updates and technical reporting to internal stakeholders and leadership
• Support compliance with municipal, DOT, and state requirements

Requirements

• 3+ years of experience in traffic systems, ITS, field technology, or related technical environments
• Strong troubleshooting and problem-solving skills in live operational environments
• Excellent organizational and communication skills
• Comfortable working independently in field environments and managing competing priorities
• Proficiency with standard computer applications and technical configuration tools
• Valid driver's license and ability to travel extensively

Qualifications

• Knowledge of roadside construction and utility coordination
• Familiarity with municipal and DOT approval processes
• Experience working with subcontractors and field service providers
• Experience with calibration procedures and compliance documentation

Benefits

• Health and Dental Insurance (BlueCross BlueShield, 80:20 contribution model)
• 401(k)
• Vision insurance
• Long-term Disability & AD&D
• 20 days of paid time off
• Life insurance
• EAP
• Community Day Moment in Time Day
• Federal Paid Holidays
• Salary banding subject to experience ($70,000 - $90,000)

Equal Opportunities

We are an equal opportunity employer. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic. Candidates must be able to pass a comprehensive background check, including fingerprinting.