Jobs · Management · New York

Roadside Assistance Driver - Battery (60425)

AAA Northeast · New York, NY · 1 mo ago
Management$23.5–$26.45/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines. Must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes compensation details: pay range $23.50 - $26.45 / hour, shift differentials, sign-on bonus $2500, etc. Also schedule: "Shift: Tues-Sat 3:30p-12am". Benefits: medical, dental, vision, wellness, financial (6% 401k match), etc. Also "Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!" Also "Award-Winning: We’ve been named as a Top Employer for the last 7 years". Also "Why AAA Northeast Career Growth: ..." etc. We need to decide which sections to include. We have content for: - About the role: The first paragraph: "This position is eligible for a $2500 sign-on bonus! Please see terms below. The Battery Service Tech is responsible for supporting and promoting the goals of the battery program. This position is also responsible for providing safe and best-in-class roadside service solutions for AAA members and ensuring positive member experiences in a Battery vehicle as assigned by management. Battery Service Technicians are responsible for responding to member requests for service within a given ETA (estimated time of arrival). They ensure member safety and vehicle security, educate members on possible issues, and provide jump starts, flat tire replacement, vehicle entries, and other related services. They test all batteries; install and replace batteries as needed; provide roadside diagnostic and repair assistance to disabled member vehicles; promote AAA products and services; ensure complete resolution of member issues. Battery Service Technicians achieve club performance standards for go rates and membership satisfaction. This position is also responsible for providing safe and world-class on-the-go roadside service solutions for AAA members and ensuring positive member experiences in a Battery Service Vehicle while achieving performance standards and member satisfaction rates." We could put that under "About the role". Also maybe "Responsibilities" could be the list under "What You Will Do". That includes many bullet-like sentences. We'll need to format as
  • . - Responsibilities: The "What You Will Do" section enumerates many tasks. We'll extract each bullet as
  • . Must preserve all details. - Requirements: The "Qualifications" section includes "What You Will Need". That includes High School GED required, at least 21 years of age required, post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is preferred, Active and valid driver’s license issued by only one state or jurisdiction Required, Able to obtain and maintain a minimum of one-year DOT card pre-hire and as a current employee required, Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy Required. Also maybe "Qualifications" heading? The posting has "Qualifications What You Will Need". We can treat that as Requirements or Qualifications. The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use. Likely we can put the qualification list under "Requirements" or "Qualifications". Since there is a "Qualifications" heading in the posting, we could use that. But we also have "Skills" maybe not explicit. We could put skills under "Skills" if any explicit skill list. Not much. Could combine. Better to follow the posting: Use "Requirements" for the mandatory items (HS GED, age, driver's license, DOT card, MVR check). Use "Qualifications" for preferred qualifications (post-secondary training). Or we could just use "Qualifications" for all. But we need to avoid empty sections. We'll include both if we have content. - Skills: Not explicitly listed; maybe we can omit. - Benefits: The posting includes "Additionally, employees may participate in our award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits." Also later "What We Offer Award-Winning: We’ve been named as a Top Employer for the last 7 years Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options. Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more! Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation." Thus we have benefits details. - Pay: The posting includes "Compensation: The pay range for this position is $23.50 - $26.45 / hour. Base pay offered may vary depending on job-related knowledge, skills, shift differentials and experience. Annual bonuses are offered to employees and certain roles are eligible to earn additional forms of compensation through monthly and/or quarterly incentives. Additionally, employees may participate in our award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits. Additional $2.75 per hour overnight shift differential on any hours worked between 10pm and 6am. Additional $1.75 per hour evening shift differential for any hours worked between 6pm and 10pm. Additional $1 per hour shift differential for working weekend hours. Differentials can be combined." Also sign-on bonus $2500 with terms. Thus we have pay details. - Schedule: "Shift: Tues-Sat 3:30p-12am". Also maybe mention shift differentials but schedule is that. We also have sign-on bonus terms: "Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Roadside Assistance Driver with AAA Northeast before 9/30/26 will be eligible to receive a $2500 sign-on bonus. This bonus will be issued in two installments, the first after successful completion of 3 months of employment and the second after successful completion of 6 months of employment. These bonus terms take effect on your first day of work." We could include that under Pay or maybe a separate "Sign-on Bonus" but not in allowed headings. Could fold into Pay section. Now we must remove boilerplate: EEO, equal opportunity, legal, etc. Also remove duplicated lines. Also remove navigation/cookie etc. Not present. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment. Let's structure:

    About the role

    ... (the about role paragraph)

    Responsibilities

    • ... each bullet from "What You Will Do"
    • ...

    Requirements

    • High School GED required
    • At least 21 years of age required
    • Active and valid driver’s license issued by only one state or jurisdiction
    • Able to obtain and maintain a minimum of one-year DOT card pre‑hire and as a current employee
    • Satisfactorily pass a motor vehicle record check during pre‑hire screening and periodically during employment in accordance with policy

    Qualifications

    • Post‑secondary training in automotive mechanics and familiarity of electrical troubleshooting is preferred

    Benefits

    • Award‑winning Top Employer for the last 7 years
    • Medical coverage with employer contributions covering up to 93% of the premium cost
    • Dental and vision options
    • 6% company match on 401(k) retirement plan contribution, fully vested and made every pay period
    • Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
    • Free AAA membership
    • Insurance discounts
    • Travel commission refund
    • Up to $625 in Wellness Incentives
    • Up to $6k in tuition reimbursement

    Pay

    • Base pay range: $23.50 – $26.45 per hour
    • Shift differentials: $2.75 per hour for overnight (10 pm–6 am), $1.75 per hour for evening (6 pm–10 pm), $1.00 per hour for weekend hours; differentials can be combined
    • Annual bonus opportunities and potential monthly/quarterly incentives for certain roles
    • $2,500 sign‑on bonus (paid in two installments: after 3 months and after 6 months of employment) for candidates hired before 9/30/26

    Schedule

    Shift: Tues‑Sat, 3:30 p.m. – 12:00 a.m.

    We need to ensure we didn't include any filler like "commensurate with experience". We didn't. Check for duplication: We included "Award‑winning Top Employer for the last 7 years" as benefit; also we had "Award‑winning: We’ve been named as a Top Employer for the last 7 years" in benefits. Good. We included medical, dental, vision, 401k match, PTO, etc. We included sign-on bonus details. Check that we didn't include any boilerplate like "EEO", "equal opportunity", etc. Not present. Check that we didn't include any navigation or legal. Now ensure we didn't miss any substantive info from the "What You Will Do" list. Let's extract each bullet: From the text: "What You Will Do Responds to Member’s request for service Accepts calls and responds to Dispatch or members with ETA to destination; calls members to clarify the location and the potential vehicle issue when appropriate. Locates members and assesses the safety of the scene on arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the member or their traveling companions. Greets members and takes action, as necessary, to deal with their emotional state (e.g. calming down someone who is angry, providing reassurance and advice to someone who is fearful or anxious). Responsible for effectively communicating all aspects of the battery program clearly to the member. This includes sharing the importance of testing the battery, reinforcing the benefits of the program, and recommending the appropriate battery type. Report results of all diagnostic testing to the member explaining what additional repairs may be necessary and provides referrals to AAR-approved facilities. Maintain minimum performance standards in conversion, testing, and installs. Provides efficient minor mechanical assistance (if trained and equipped) and battery service Responds to dispatch calls and performs diagnostic testing on a variety of disabled vehicle systems including electrical, battery, starting, charging, ignition, and fuel delivery. Makes a preliminary determination of the best course of action based on all information collected about the situation. Asks for assistance if unsure about

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