Roadside Assistance Driver - Battery (60424)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones.
We need to parse the posting.
Key content:
- Sign-on bonus: $2500 sign-on bonus, terms: see below (we have details later). Should be included maybe under Benefits or separate? Could be part of Benefits or Pay? Probably Benefits.
- Position description: Battery Service Tech responsibilities: supporting and promoting goals of battery program, providing safe and best-in-class roadside service solutions for AAA members, ensuring positive member experiences, responding to member requests within ETA, ensuring member safety and vehicle security, educating members, providing jump starts, flat tire replacement, vehicle entries, other related services, testing batteries, installing/replacing batteries, providing roadside diagnostic and repair assistance, promoting AAA products/services, ensuring complete resolution of member issues, achieving club performance standards for go rates and membership satisfaction, providing safe and world-class on-the-go roadside service solutions, achieving performance standards and member satisfaction rates.
- Compensation: pay range $23.50 - $26.45 / hour. Base pay may vary depending on job-related knowledge, skills, shift differentials and experience. Annual bonuses offered, certain roles eligible for additional forms of compensation through monthly and/or quarterly incentives. Employees may participate in award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits. Additional $2.75 per hour overnight shift differential (10pm-6am). Additional $1.75 per hour evening shift differential (6pm-10pm). Additional $1 per hour shift differential for weekend hours. Differentials can be combined.
- Shift: Tues-Sat 3:30p-12am
- "What You Will Do" list: many bullet points (the long list). We need to turn into
- .
- Qualifications: "What You Will Need": High School GED required and At least 21 years of age required post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is preferred Active and valid driver’s license issued by only one state or jurisdiction Required and Able to obtain and maintain a minimum of one-year DOT card pre-hire and as a current employee required Required and Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy Required
We need to format qualifications as list.
- Career growth etc: "Why AAA Northeast Career Growth: ..." includes bullet points: Trusted Legacy, Future-Focused, What We Offer (Award-Winning, Health Coverage, Retirement, Paid Time off, Additional Perks). Also includes "Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation." Also includes "At AAA Northeast, how we work together matters..." and diversity statement (EEO). We need to remove EEO boilerplate (equal opportunity employer). Also remove duplicated lines.
We need to decide sections: maybe "About the role" (intro paragraph), "Responsibilities" (the "What You Will Do" list), "Qualifications" (list), "Benefits" (health, dental, vision, wellness, 401k match, paid time off, additional perks, sign-on bonus), "Pay" (pay range, shift differentials, bonuses), "Schedule" (shift). Could combine Pay and Benefits? But we need to follow instruction: prefer few substantive sections over many thin ones. However we need to include sections only if they have real specific content. All these have content.
We must not include filler like "commensurate with experience". We have specific numbers.
We must not repeat job title as heading. So no
Battery Service Tech
. Use headings for sections.
We must output only HTML fragment, no /, no markdown fences.
Let's craft:
About the role
This position is eligible for a $2500 sign-on bonus! Please see terms below. The Battery Service Tech is responsible for supporting and promoting the goals of the battery program. This position is also responsible for providing safe and best-in-class roadside service solutions for AAA members and ensuring positive member experiences in a Battery vehicle as assigned by management. Battery Service Technicians are responsible for responding to member requests for service within a given ETA (estimated time of arrival). They ensure member safety and vehicle security, educate members on possible issues, and provide jump starts, flat tire replacement, vehicle entries, and other related services. They test all batteries; install and replace batteries as needed; provide roadside diagnostic and repair assistance to disabled member vehicles; promote AAA products and services; ensure complete resolution of member issues. Battery Service Technicians achieve club performance standards for go rates and membership satisfaction. This position is also responsible for providing safe and world-class on-the-go roadside service solutions for AAA members and ensuring positive member experiences in a Battery Service Vehicle while achieving performance standards and member satisfaction rates.
Then maybe we can combine responsibilities and "What You Will Do" as Responsibilities section.
Responsibilities
- Responds to Member’s request for service
- Accepts calls and responds to Dispatch or members with ETA to destination; calls members to clarify the location and the potential vehicle issue when appropriate.
- Locates members and assesses the safety of the scene on arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the member or their traveling companions.
- Greets members and takes action, as necessary, to deal with their emotional state (e.g. calming down someone who is angry, providing reassurance and advice to someone who is fearful or anxious).
- Responsible for effectively communicating all aspects of the battery program clearly to the member. This includes sharing the importance of testing the battery, reinforcing the benefits of the program, and recommending the appropriate battery type.
- Report results of all diagnostic testing to the member explaining what additional repairs may be necessary and provides referrals to AAR-approved facilities.
- Maintain minimum performance standards in conversion, testing, and installs.
- Provides efficient minor mechanical assistance (if trained and equipped) and battery service
- Responds to dispatch calls and performs diagnostic testing on a variety of disabled vehicle systems including electrical, battery, starting, charging, ignition, and fuel delivery.
- Makes a preliminary determination of the best course of action based on all information collected about the situation. Asks for assistance if unsure about a certain situation.
- Performs battery testing on member’s vehicles utilizing specialized battery testing equipment. If necessary, performs maintenance on battery terminals, determines whether the battery needs boosting or replacement. Provides battery boost as appropriate; performs proper maintenance on battery terminals, utilizing hazardous materials training; install appropriate batteries on-the-spot; follows all safety procedures in accordance to Club policies and procedures. If towing is required, call for tow.
- Maintains AAA high standard of service and image
- Maintains service vehicle and equipment in good safe working order (conducts safety checks); maintains an inventory of tools and products to ensure all service calls can be completed.
- Follows temporarily repaired vehicles to ensure member safety or transports members to their destination if the vehicle is to be towed (subject to Club policies and procedures).
- Operates laptop computer to record van activity, invoicing, cash and credit receipts, and inventory.
- Inspects and maintains the appearance and general mechanical condition of the assigned vehicle; restocks sold batteries, tests new stock to ensure the condition of batteries; disposes of obsolete batteries following procedures for disposal of hazardous waste; inventories all electronic testing equipment.
- Certifies to operate a Battery Service Vehicle by attending the required training prior and refreshers annually.
- Other duties may be assigned.
Qualifications:
Qualifications
- High School GED required
- At least 21 years of age required
- Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is preferred
- Active and valid driver’s license issued by only one state or jurisdiction
- Able to obtain and maintain a minimum of one-year DOT card pre-hire and as a current employee
- Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy
Benefits: include sign-on bonus terms, health coverage, dental, vision, wellness, 401k match, paid time off, additional perks (free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k tuition reimbursement, etc.), award-winning employer.
We need to include sign-on bonus terms: $2500 sign-on bonus, issued in two installments: first after 3 months, second after 6 months, for candidates accepting full-time regular job as Roadside Assistance Driver before 9/30/26.
We also have "Award-Winning: We’ve been named as a Top Employer for the last 7 years". Also "Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options." "Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period". "Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually". "Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!".
We also have "Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation." That's more pay.
We should maybe combine Pay and Benefits? But we have separate Pay section for range and differentials.
Pay section:
Pay
- Pay range: $23.50 - $26.45 per hour
- Base pay offered may vary depending on job-related knowledge, skills, shift differentials and experience.
- Annual bonuses are offered; certain roles eligible for additional monthly and/or quarterly incentives.
- Additional $2.75 per hour overnight shift differential for hours worked between 10pm and 6am.
- Additional $1.75 per hour evening shift differential for hours worked between 6pm and 10pm.
- Additional $1 per hour shift differential for weekend hours.
- Differentials can be combined.
Schedule:
Schedule
Shift: Tues‑Sat 3:30 p.m.‑12:00 a.m.
We need to ensure we didn't include any boilerplate like EEO statement. We removed that.
Check for duplicate lines: we have some repeated sentences in the About the role paragraph (two similar sentences about providing safe and world-class...). Might be okay but we could deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-op
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the posting. Key content: - Sign-on bonus: $2500 sign-on bonus, terms: see below (we have details later). Should be included maybe under Benefits or separate? Could be part of Benefits or Pay? Probably Benefits. - Position description: Battery Service Tech responsibilities: supporting and promoting goals of battery program, providing safe and best-in-class roadside service solutions for AAA members, ensuring positive member experiences, responding to member requests within ETA, ensuring member safety and vehicle security, educating members, providing jump starts, flat tire replacement, vehicle entries, other related services, testing batteries, installing/replacing batteries, providing roadside diagnostic and repair assistance, promoting AAA products/services, ensuring complete resolution of member issues, achieving club performance standards for go rates and membership satisfaction, providing safe and world-class on-the-go roadside service solutions, achieving performance standards and member satisfaction rates. - Compensation: pay range $23.50 - $26.45 / hour. Base pay may vary depending on job-related knowledge, skills, shift differentials and experience. Annual bonuses offered, certain roles eligible for additional forms of compensation through monthly and/or quarterly incentives. Employees may participate in award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits. Additional $2.75 per hour overnight shift differential (10pm-6am). Additional $1.75 per hour evening shift differential (6pm-10pm). Additional $1 per hour shift differential for weekend hours. Differentials can be combined. - Shift: Tues-Sat 3:30p-12am - "What You Will Do" list: many bullet points (the long list). We need to turn into
- .
- Qualifications: "What You Will Need": High School GED required and At least 21 years of age required post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is preferred Active and valid driver’s license issued by only one state or jurisdiction Required and Able to obtain and maintain a minimum of one-year DOT card pre-hire and as a current employee required Required and Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy Required
We need to format qualifications as list.
- Career growth etc: "Why AAA Northeast Career Growth: ..." includes bullet points: Trusted Legacy, Future-Focused, What We Offer (Award-Winning, Health Coverage, Retirement, Paid Time off, Additional Perks). Also includes "Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation." Also includes "At AAA Northeast, how we work together matters..." and diversity statement (EEO). We need to remove EEO boilerplate (equal opportunity employer). Also remove duplicated lines.
We need to decide sections: maybe "About the role" (intro paragraph), "Responsibilities" (the "What You Will Do" list), "Qualifications" (list), "Benefits" (health, dental, vision, wellness, 401k match, paid time off, additional perks, sign-on bonus), "Pay" (pay range, shift differentials, bonuses), "Schedule" (shift). Could combine Pay and Benefits? But we need to follow instruction: prefer few substantive sections over many thin ones. However we need to include sections only if they have real specific content. All these have content.
We must not include filler like "commensurate with experience". We have specific numbers.
We must not repeat job title as heading. So no
Battery Service Tech
. Use headings for sections. We must output only HTML fragment, no /, no markdown fences. Let's craft:About the role
This position is eligible for a $2500 sign-on bonus! Please see terms below. The Battery Service Tech is responsible for supporting and promoting the goals of the battery program. This position is also responsible for providing safe and best-in-class roadside service solutions for AAA members and ensuring positive member experiences in a Battery vehicle as assigned by management. Battery Service Technicians are responsible for responding to member requests for service within a given ETA (estimated time of arrival). They ensure member safety and vehicle security, educate members on possible issues, and provide jump starts, flat tire replacement, vehicle entries, and other related services. They test all batteries; install and replace batteries as needed; provide roadside diagnostic and repair assistance to disabled member vehicles; promote AAA products and services; ensure complete resolution of member issues. Battery Service Technicians achieve club performance standards for go rates and membership satisfaction. This position is also responsible for providing safe and world-class on-the-go roadside service solutions for AAA members and ensuring positive member experiences in a Battery Service Vehicle while achieving performance standards and member satisfaction rates.
Then maybe we can combine responsibilities and "What You Will Do" as Responsibilities section.Responsibilities
- Responds to Member’s request for service
- Accepts calls and responds to Dispatch or members with ETA to destination; calls members to clarify the location and the potential vehicle issue when appropriate.
- Locates members and assesses the safety of the scene on arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the member or their traveling companions.
- Greets members and takes action, as necessary, to deal with their emotional state (e.g. calming down someone who is angry, providing reassurance and advice to someone who is fearful or anxious).
- Responsible for effectively communicating all aspects of the battery program clearly to the member. This includes sharing the importance of testing the battery, reinforcing the benefits of the program, and recommending the appropriate battery type.
- Report results of all diagnostic testing to the member explaining what additional repairs may be necessary and provides referrals to AAR-approved facilities.
- Maintain minimum performance standards in conversion, testing, and installs.
- Provides efficient minor mechanical assistance (if trained and equipped) and battery service
- Responds to dispatch calls and performs diagnostic testing on a variety of disabled vehicle systems including electrical, battery, starting, charging, ignition, and fuel delivery.
- Makes a preliminary determination of the best course of action based on all information collected about the situation. Asks for assistance if unsure about a certain situation.
- Performs battery testing on member’s vehicles utilizing specialized battery testing equipment. If necessary, performs maintenance on battery terminals, determines whether the battery needs boosting or replacement. Provides battery boost as appropriate; performs proper maintenance on battery terminals, utilizing hazardous materials training; install appropriate batteries on-the-spot; follows all safety procedures in accordance to Club policies and procedures. If towing is required, call for tow.
- Maintains AAA high standard of service and image
- Maintains service vehicle and equipment in good safe working order (conducts safety checks); maintains an inventory of tools and products to ensure all service calls can be completed.
- Follows temporarily repaired vehicles to ensure member safety or transports members to their destination if the vehicle is to be towed (subject to Club policies and procedures).
- Operates laptop computer to record van activity, invoicing, cash and credit receipts, and inventory.
- Inspects and maintains the appearance and general mechanical condition of the assigned vehicle; restocks sold batteries, tests new stock to ensure the condition of batteries; disposes of obsolete batteries following procedures for disposal of hazardous waste; inventories all electronic testing equipment.
- Certifies to operate a Battery Service Vehicle by attending the required training prior and refreshers annually.
- Other duties may be assigned.
Qualifications
- High School GED required
- At least 21 years of age required
- Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is preferred
- Active and valid driver’s license issued by only one state or jurisdiction
- Able to obtain and maintain a minimum of one-year DOT card pre-hire and as a current employee
- Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy
Pay
- Pay range: $23.50 - $26.45 per hour
- Base pay offered may vary depending on job-related knowledge, skills, shift differentials and experience.
- Annual bonuses are offered; certain roles eligible for additional monthly and/or quarterly incentives.
- Additional $2.75 per hour overnight shift differential for hours worked between 10pm and 6am.
- Additional $1.75 per hour evening shift differential for hours worked between 6pm and 10pm.
- Additional $1 per hour shift differential for weekend hours.
- Differentials can be combined.
Schedule
Shift: Tues‑Sat 3:30 p.m.‑12:00 a.m.
We need to ensure we didn't include any boilerplate like EEO statement. We removed that. Check for duplicate lines: we have some repeated sentences in the About the role paragraph (two similar sentences about providing safe and world-class...). Might be okay but we could deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-op