Roadside Assistance Driver (57275)

About the Role

Join a team that is continuously innovating to create the best experiences for members. Work for a company rated a top employer and best place to work across the Northeast year over year, committed to giving back to the community. As we continue to grow, our mission remains the same: helping and serving is a way of life. Full-time positions available on second shift (evening) and third shift (overnight).

Responsibilities

• Respond to AAA member’s requests for roadside assistance.
• Communicate with dispatchers to determine logistics, service to be performed, and ETA.
• Greet stranded AAA members on scene, ensure their safety, provide reassurance and/or advice, and assess the situation with the member and vehicle.
• Assess the safety of the scene where service is to be performed, ensuring a safe environment for you, the member, and the service.
• Provide minor mechanical assistance using provided tools/gear, including battery boosts, tire changes, battery replacements, and lock-outs.
• Safely tow the member’s vehicle in accordance with AAA policies and procedures using state-of-the-art tow vehicles (flatbed or wrecker) if towing is required.
• Occasionally support other fleet locations, with flexibility to work nights, extended hours, weekends, and holidays.

Requirements

• Active and valid driver’s license issued by only one state or jurisdiction.
• Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment.
• Ability to obtain and maintain a DOT medical certificate.

Prior experience and CDL are not required.

Pay

Compensation: $21.50 - $24.75 per hour, including differentials. Additional pay details:

• $2.50 per hour overnight differential for any hours worked between 10pm and 6am.
• $1 per hour weekend differential for any weekend hours worked.
• $1.50 per hour evening differential for any hours worked between 6pm and 10pm.
• Differentials can be combined.

Benefits

Full benefits and incentives package included.