Road Supervisor

Responsibilities

MV Transportation is seeking a Road Supervisor to monitor street operations according to client, operations, and safety department requirements.

• Conduct site checks and road observations according to client and local policy.
• Document findings and provide necessary reports to project staff.
• Conduct wheelchair securement and vehicle cleanliness checks on in-service vehicles.
• Monitor street operations for on-time performance and schedule/route adherence.
• Provide customer information for site personnel and at key locations.
• Respond to accidents/incidents, manage situations, collect required information, and assist in resuming service levels.
• Accompany operators to medical facilities after accidents/injuries and ensure post-accident drug/alcohol testing.
• Fill vacant shifts to ensure full service delivery.
• Conduct gate checks at pull-out/pull-in times, ensuring on-time service and proper paperwork completion.
• Identify potential rerouting due to traffic, construction, or accidents.
• Ensure operators are fit for duty, meet uniform/equipment standards, and possess proper licensing/certifications.
• Assist operators with service or passenger problems.
• Assist dispatch/maintenance with vehicle changeouts in the field.
• Provide feedback to safety/operations on service items affecting safety/performance and identify potential hazards.
• Assist in determining preventability of accidents/incidents and recommend training based on events/trends.
• Accurately document all field observations and maintain files.

Qualifications

• High School diploma or equivalent.
• Certifications according to local contract requirements.
• Previous passenger transportation experience in current project or similar environment.
• Previous training and/or field supervision experience preferred.
• Excellent safety and service record.
• Knowledge of local training program and operations.
• Familiarity with service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project-specific vehicles, components, and data/communications systems.
• Knowledge of State/Federal regulations and corporate safety programs/policies.
• Ability to read, write, and speak English.
• Effective communication and collaboration with all departments.
• Ability to work independently and objectively.

Pay

Starting pay rate: $28.83/hour

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