ROAD SERVICE TECHNICIAN (FLEET & MAINTENANCE DEPARTMENT)

Responsibilities

• Perform emergency roadside repairs and assigned preventive maintenance services.
• Diagnose and repair mechanical, electrical, hydraulic, and pneumatic issues on heavy-duty vehicles and equipment.
• Operate a medium-sized service truck equipped with tools, parts, and diagnostic equipment.
• Respond to service calls promptly and provide effective, timely resolutions to breakdowns in the field.
• Perform safety inspections and ensure all repairs meet regulatory standards.
• Utilize vehicle computer diagnostic systems to interpret failure modes and initiate repairs.
• Prepare accurate estimates for time, materials, and labor costs for repairs.
• Maintain cleanliness, organization, and safety standards within the service truck and while on job sites.
• Document completed repairs, parts used, and service times using fleet maintenance software.
• Assist in shop-based repairs or projects as needed.

Qualifications/Knowledge/Critical Skills

• Experience: Three (3) years of relevant work experience in diesel mechanics or field service.
• License: Valid Class-A Commercial Driver’s License (CDL) REQUIRED
• Legally eligible to work in the United States.
• High school diploma or equivalent. Certification or diploma in automotive or diesel technology is preferred.
• Proven experience in diagnosing and repairing heavy-duty diesel vehicles and equipment.
• Strong understanding of safety protocols, compliance standards, and roadside repair procedures.
• Proficiency in using diagnostic tools and equipment for troubleshooting.
• Excellent problem-solving skills and attention to detail.
• Able to work independently in remote and challenging environments.
• Strong time management and organizational skills.
• A practical, solution-oriented mindset with the ability to perform permanent repairs when possible, or implement effective temporary fixes to safely transport vehicles to a maintenance facility—ultimately aiming to avoid unnecessary tow expenses.

Physical Demands/Environmental Factors

• Ability to perform physical requirements of the position with or without reasonable accommodations.
• Successfully complete a pre-employment drug screen, physical, and background check, including employment history and motor vehicle record review.
• Required to exert physical effort in handling tools, parts, and equipment during repairs.
• Ability to lift 50-75 pounds, push, pull, and bend frequently during work.
• Exposure to outdoor elements such as dirt, odors, noise, and varying weather conditions.
• Requires motor coordination with finger dexterity for using tools, diagnostic equipment, and keyboarding.

Compensation

The Road Service Technician position offers an appealing compensation package, with a competitive hourly range of $25.00 to $40.00 per hour (DOE). In addition to the financial components, we provide a comprehensive benefits package, including medical, dental, and vision insurance, a 401k plan with employer matching, generous paid time off, and life insurance coverage. The final compensation will be determined based on the candidate's relevant experience, qualifications, and skills, reflecting our commitment to providing a rewarding and competitive remuneration to attract top talent in the industry.