RN Triage - Centralized Triage

Position: RN Triage - Centralized Triage Location: Warrenville, IL (on-site) Hours: Full-time, Monday to Friday, with Saturday rotation Pay Range: $35.15 - $54.48/hour, based on experience and qualifications Responsibilities Provide patient care through inbound and outbound telephone interactionsAssess caller needs via active listening, clinical evaluation, and educationManage patients’ immediate and ongoing health needs, focusing on acute and preventive careDemonstrate excellent customer relationship skills and professional telephone etiquette Qualifications & Skills Current Illinois RN licensureKnowledge of physician practice operationsStrong interpersonal, verbal, and written communication skillsAbility to handle high-stress situations, work independently, and manage time effectivelyProficiency in basic computer skills, internet navigation, and 35 WPM typingAbility to multitask, talking on the phone while typing Benefits Include Premium pay for eligible staffCareer development opportunitiesMedical, dental, vision, pet insurance optionsTuition reimbursement, paid time off, and holiday payRetirement plans with company match, wellness programs, and community involvement This role requires on-site work with potential remote options after one year, contingent on performance.