RN Stroke Program Manager - Neuro - Full-Time

Job Summary

The Stroke Manager assures that patients presenting to Erlanger Health System with risks/symptoms of stroke receive optimal care, using established standards and organizational goals. The function of the Stroke Manager is to maintain a high degree of personal effectiveness and staff effectiveness in the prompt recognition and care of stroke or non-stroke emergencies to include: blood pressure management, administration of thrombolytic agents, and research. Functions as regional and intra-hospital Manager for Stroke Program.

About the Role

Functions as regional and intra-hospital Manager for Stroke Program. In doing so, plans, organizes, and implements continuity of stroke care to include involvement in continuous process improvement; patient, public, and professional education; protocol development; weekly interdisciplinary stroke rounds; and maintains positive relations among affiliated Network hospitals and medical centers, physicians, Medical Center personnel and external agencies to ensure appropriate design and promotion of programs.

Responsibilities

• Demonstrates the knowledge and skills necessary to provide patient care that is appropriate to the ages of the patients served.
• Responsible for standardizing stroke care throughout Erlanger Health System.
• Responsible for the organization and implementation of the Telemedicine and Distance Learning Program.
• Responsible for providing leadership and coordination of the activities of the program.
• Responsible for overseeing the programming, the community and regional outreach, the daily operations of the program and the integration of telemedicine with clinical programs.
• Responsible for working in conjunction with Service Line Administrator on preparation of certification for comprehensive stroke centered designation.
• Responsible for maintaining cooperative working relationships with individuals representing the other network hospitals and medical centers in order to coordinate educational programs, patient transfers, provide referrals, and ensure provision of quality care and services.
• Responsible for collecting, analyzing, trending, and reporting required statistics to maintain status of a stroke network designation at Erlanger Health System.
• Main contact person for all Stroke Network hospitals and Erlanger Health System for clinical expertise, education, updating and revising protocols of cerebral vascular patients.
• Responsible for community and professional education, stroke risk screenings, health fairs, stroke awareness, monthly activities, etc.
• Responsible for supporting and being involved in the Medical Center's continuous quality improvement efforts designed to increase patient outcomes, increase patient satisfaction, and improve the utilization of the Health System's human, capital, and physical resources.
• Responsible for planning measurable program related goals and coordinating annual needs assessments.
• Responsible for developing, interpreting, evaluating and assisting in the implementation of protocols, standards and guidelines that facilitate appropriate and timely quality telehealth services.
• Responsible for participating on ad hoc committees as required to develop plans or further promote the telehealth/stroke program on a regional basis.
• Responsible for participating in outreach, public speaking and promotion of telehealth.
• Responsible for maintaining the role of facilitator and trouble shooter to outside participants (rural hospitals, community clinicians, and outside agencies to promote a regional telehealth network).
• Responsible for serving as a liaison with administration, network engineers, support personnel and vendors exchanging information and identifying problems or needs related to clinical and educational telehealth program activity.
• Responsible for maintaining awareness of the telemedicine program status and potential problems.
• Responsible for supervising and implementing quality improvement activities, providing reports to appropriate personnel, analyzing and identifying critical factors of services to facilitate enhancement of the quality of programs offered.
• Responsible for collaborating with other healthcare professionals to plan LOS, discharge and follow-up.
• Responsible for developing strong relationships with hospital staff throughout the region, coordinating and linking services and resources of Erlanger Health System with the needs of regional hospitals, providing on-site consultation with regional hospital staff regarding available Stroke, telemedicine and distance learning programs, assist in developing tools to assess the changing needs of regional hospitals, market telemedicine and distance learning programs and provide training sessions to assist regional hospitals in accessing programs.
• Responsible for serving as a patient and community advocate by providing public education concerning stroke prevention and care.

Requirements

• Education: Required: Graduate from an accredited School of Nursing, Bachelor's Degree in Nursing or other allied health field, or other related field.
• Stroke Program Manager Department Specific Education Requirements: 4 hours annually stroke/cerebrovascular specific education.
• Experience: Required: Five years nursing appropriate to the specialty.
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Qualifications

• License/Certification/Registration Required: Current license to practice nursing in the state of Tennessee. RN.
• The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.
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