RN Professional Development Specialist - Care Management

About the role

Responsible for leading professional development for Care Management services across assigned areas of the health system. This role designs and evaluates onboarding, annual education, continuing education, and competency validation to support safe, compliant, and effective Care Management practice. The position partners with leaders and interdisciplinary teams to advance transitions of care, care coordination, and practice excellence.

Responsibilities

• Collaborates with Care Management leadership and interdisciplinary teams to support orientation, ongoing education, quality improvement initiatives, and practice excellence related to transitions of care and care coordination.
• Plans, develops, implements, and evaluates Care Management-focused educational and professional development programs, utilizing appropriate methods, measurements, and tools to assess achievement of learning and competency outcomes.
• Serves as an educational consultant to leadership and staff in areas of Care Management practice, regulatory and accreditation requirements, professional development, program development, and assigned committee work.
• Coordinates, implements, and maintains Care Management onboarding programs, including role-specific orientation, annual education requirements, and continuing education initiatives.
• Conducts formal and informal learning needs assessments and develops, implements, and oversees the annual Care Management competency and education program, including competency validation and documentation in collaboration with leadership.

Qualifications

• Master’s degree in Social Work, Nursing, Education or relevant experience and/or education as determined by the company in lieu of Master's degree.
• 2 years of experience in Hospital-based Care Management clinical.
• 2 years of experience in Education and training.
• Current State of PA RN or PA SW licensure or current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
• Certification in Case Management (CCM®, ACM®, or equivalent) within 3 years of hire.
• CPR certification.
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Skills

• Knowledge of hospital-based Care Management practice.
• Adult learning and curriculum development skills.
• Competency assessment and validation skills.
• Knowledge of regulatory and accreditation requirements.
• Orientation and onboarding program development.
• Continuing education program coordination.
• Collaboration with leadership and interdisciplinary teams.
• Quality improvement and practice excellence support.
• Strong written and verbal communication skills.
• Ability to travel to multiple hospital sites and care settings.