Care Management Specialist

Responsibilities

• Identify the targeted risk population per PCP referral, risk stratification, and patient lists
• Handle case management assignments, review case progress in accordance to center guidelines
• Collaborate with PCP, patient/family, community, and other members of the health care team
• Create and update personalized health care plans for patients
• Educate patients and caregivers about their health care plan and health care options
• Conduct regular follow-ups with patient to evaluate progress, ensure continuity of care and promote optimal health outcomes
• Maintain care management documentation in electronic health records
• Establish linkage to external social services programs, specialist services and payer’s care management services
• Participate in clinical service team meeting/activities

Requirements

• Bachelor’s degree (health care related preferred)
• Bilingual in English and Chinese (Mandarin and Cantonese) required
• Capacity for working on weekends required
• Experience in health care setting preferred
• Motivated individual able to work in a team and be self-directed
• Strong interpersonal and communication (written and verbal) skills
• Basic computer skills

Qualifications

Minimum qualifications include:

• Bachelor’s degree (health care related preferred)
• Bilingual in English and Chinese (Mandarin and Cantonese) required
• Experience in health care setting preferred
• Motivated individual able to work in a team and be self-directed
• Strong interpersonal and communication (written and verbal) skills
• Basic computer skills

Pay

Salary: $40,000.00 - 46,000.00 per year

Schedule

Not specified

Benefits

• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program