RN, Pre-Transplant Coordinator - Baroness Hospital - Full-time

About the role

A registered professional nurse employed by Erlanger Health System provides direct and/or indirect care of patients from referral to transplantation. The pre‑transplant coordinator demonstrates leadership, communication, flexibility, and creativity while working with transplant patients and their families through all phases of transplantation. They apply policies and procedures to manage a case load of patients referred for transplant, serve as a resource for patients and staff about the transplantation process, maintain communication with referring physicians pre‑ and post‑transplant, and act as an active member of the multidisciplinary transplant team. The role requires understanding of UNOS and CMS regulations, active participation in transplant QAPI, problem‑solving abilities, and the capacity to manage diverse personalities and educational levels in dynamic situations. The coordinator must be proficient with computer systems, able to work simultaneously in multiple databases and the EMR, and capable of functioning effectively both independently and as part of a high‑functioning team. Additional duties include maintaining a high degree of personal and staff effectiveness in the assessment and care of pre‑transplant patients (data management, screening, medication management, discharge planning, clinical research, and ongoing new therapies), serving as an advocate for patients and/or living donors, liaising between the transplant center, physician offices, the hospital, and dialysis facilities, taking kidney donor calls, facilitating in‑hospital transplant admissions on a rotating 24/7 basis, and serving as a backup nurse in the transplant clinic while staying updated on other job functions.

Responsibilities

• Provide direct and/or indirect patient care from referral to transplantation.
• Demonstrate leadership, communication, flexibility, and creativity with transplant patients and families.
• Apply policies and procedures to manage a case load of patients referred for transplant.
• Function as a resource for patients and staff regarding the transplantation process.
• Maintain communication with referring physicians pre‑ and post‑transplant.
• Participate actively in the multidisciplinary transplant team.
• Understand and comply with UNOS and CMS regulations.
• Engage in transplant QAPI activities.
• Exhibit problem‑solving abilities and manage diverse personalities/educational levels in dynamic situations.
• Utilize computer skills to work simultaneously in multiple databases and the EMR.
• Work effectively both independently and as a team member.
• Handle patient caseloads in an organized manner.
• Commit to ongoing personal education in the transplant specialty.
• Ability to be cross‑trained in transplant‑related areas.
• Maintain high personal and staff effectiveness in assessment and care of pre‑transplant patients (data management, screening, medication management, discharge planning, clinical research, ongoing new therapies).
• Serve as an advocate for patients and/or living donors and liaison between transplant center, physician offices, hospital, and dialysis facilities.
• Take kidney donor calls and facilitate in‑hospital transplant admissions on a rotating 24/7 basis.
• Serve as backup nurse in the transplant clinic and stay current on other job functions.

Requirements

• Education: BSN required (within three years of hire); certification in specialty preferred.
• Experience: Minimum three to five years of general nursing practice; knowledge of organizational functions, policies, and regulations; awareness of current trends, new developments, principles, and practices of nursing; knowledge of ESRD and/or transplant patients desired.
• Skills/Abilities: Effective oral and written communication with empathy in difficult interpersonal situations; ability to maintain confidentiality of sensitive information; capacity to plan, organize, prioritize, multi‑task, and meet deadlines; ability to work effectively with individuals at all organizational levels; knowledge of customer service principles and telephone courtesy; proficiency with Windows‑based office software, computers, and operating systems; ability to defuse stressful situations.
• Preferred: At least one year of experience specific to transplant