RN Patient Navigator 4

About the role

The Patient Navigator Clinical identifies and implements nursing interventions and evaluates results for a wide variety of patient populations, directs and acts as resource to other members of the nursing team as assigned and promotes compliance and support for policies.

Responsibilities

• Nursing Process and Practice Advocacy
• Clinical Care Coordination and Navigation
• Professional Development of specialty knowledge and Education
• Quality and Evidence Based Practice

Requirements

• Valid California Registered Nurse License without restriction
• American Heart Association (AHA), Basic Life Support (BLS), or UC Davis Health CPR
• Registered Nursing Degree
• Minimum of four (4) years as an RN in MSK specialty acute care or ambulatory clinic
• Experience and advanced understanding of the musculoskeletal patient population
• Advanced clinical knowledge in a variety of modalities, or significant expertise in a specialty area
• Knowledge of current trends in nursing
• Commitment to excellence in patient care
• Demonstrates accountability and professionalism
• Adapts to change in a positive, professional and productive manner
• Knowledge of legal implications in clinical practice and documentation
• Knowledge of performance improvement and evidence-based practice
• Advanced computer skills
• Advanced ability to assess patient needs and make appropriate referrals for specialized support services and programs
• Advanced skills to intervene and assist with patient’s questions or concerns about treatment plan
• Advanced patient care skills, working with a high volume and high expectations customer base
• Strong ability to support patients with a wide variety of clinical and non-clinical needs
• Advanced skills and expertise working in a complex, multi-divisional environment, with proven ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule
• Skills to perform in-depth chart analysis to provide accurate information in a concise, informative manner
• Strong Knowledge of clinical based computer systems and software
• Knowledge of care/services provided in differing levels of care, i.e., ambulatory, and institutional settings, community-based resources, SNF, Home Health, Hospice, and Palliative Care
• Analytical skills to identify and obtain pertinent data from multiple sources and work with culturally diverse patients and families with multiple needs or disabilities
• Ability to make independent judgments based on clinical knowledge
• Ability to work with all levels of staff, both inter- and intra-departmental to create a cooperative relationship and positive work environment
• Effective time management skills to accommodate special projects, deadlines, and priorities

Qualifications

• Bachelor's Science of Nursing (BSN)
• New patient referral RN triage experience
• Telephonic triage experience
• Specialty ambulatory experience

Skills

• Autonomous nursing care
• Independent judgment
• Leadership skills
• Accountability
• Comprehensive review of specialty referral
• Assessing, documenting, planning of referral determination
• Ensuring patient satisfaction
• Collaborating with the specialty clinic physician, manager, and clinical team
• Training and delegating duties
• Adhering to university policies and procedures as well as federal, state and local regulations

Benefits

High quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans.

Pay

$ 9,747.48 - $20,107.44
Monthly
Salary Grade: 225
UC Job Title: PAT NAVGTR CLIN 4 HX
UC Job Code: 004914
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100%
Shift (Work Schedule): Day Shift, 8am-5pm M-F

Schedule

Day Shift, 8am-5pm M-F

Location

Patient Contact Center (HSP166) – Rancho Cordova, CA