RN House Supervisor Day Shift

This position is located in Carlsbad, New Mexico – NOT Carlsbad, California. Full-Time | Day Shift | Up to $30,000 Sign-On Bonus for qualified candidates.

About the role

At Carlsbad Medical Center, our House Supervisors play a vital leadership role in ensuring exceptional patient care and seamless hospital operations. As an RN House Supervisor, you will oversee clinical operations during your shift, support nursing teams across multiple departments, coordinate patient flow, and serve as a key resource during emergencies and critical situations. You'll work collaboratively with physicians, department leaders, and interdisciplinary teams to promote patient safety, operational excellence, and positive outcomes. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays.

Responsibilities

• Oversee hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
• Monitor hospital census, coordinate admissions, discharges, and transfers, and ensure optimal bed utilization.
• Act as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.
• Respond to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
• Serve as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
• Supervise nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
• Promote efficient use of organizational resources to deliver cost-effective and safe patient care services.
• Ensure compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
• Handle patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
• Complete and validate the midnight census, ensuring accurate patient counts and bed status are reported.
• Conduct hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
• Facilitate communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
• Provide administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
• Identify opportunities for performance improvement and assist in implementing initiatives to enhance care delivery and patient satisfaction.
• Monitor and maintain an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
• Maintain regular and reliable attendance and comply with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management: Supervise, train, and oversee departmental staff. Schedule employees to ensure effective use of resources. Consult with Manager or Director on staffing issues. Assist with and contribute to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight: Assist in managing departmental budget ensuring cost-effective operations while maintaining high-quality service. Monitor expenditures. May contribute to evaluation and implementation of new technologies to enhance operational efficiency. May contribute to development of departmental policies, procedures, and protocols.
• Quality Assurance and Regulatory Compliance: Ensure compliance with all relevant regulatory bodies. May participate in audits, inspections, and accreditation processes. Follow established quality control practices to ensure accuracy, consistency, and safety.
• Collaboration and Communication: Work closely with leadership teams to coordinate and improve service delivery. Stay up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities: May work in a staff role when required. Ensure duties and responsibilities are fulfilled while meeting all competencies established for that job.

Requirements

• Associate Degree or higher in Nursing required.
• 1-2 years of related experience in the profession required.
• 1-2 years of previous leadership experience preferred.

Skills

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance.
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Qualifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required.
• BLS - Basic Life Support required.
• ACLS - Advanced Cardiac Life Support required.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

Benefits

• Up to $20,000 Student Loan Repayment for FT RNs.
• 100% licensure/certification reimbursement.
• Medical, Dental, Disability, and Life Insurance.
• 401K.
• Paid Time Off.
• Education Assistance.
• Paid Holidays.

About Carlsbad Medical Center

Carlsbad Medical Center is your community healthcare provider: a 115-bed facility with inpatient and outpatient care. We believe in the power of people to create great care. We are more than 150 healthcare professionals strong and are a Joint Commission-accredited facility. Carlsbad, New Mexico, offers small-town charm with unique attractions and access to world-famous Carlsbad Caverns National Park. Here, you can enjoy the beauty of the desert, nearby rivers and lakes, and year-round sunshine—making it a wonderful place to live, work, and explore.