RN Hospice Clinical Intake Coordinator - 7 On/7 Off - ProHealth Home Health and Hospice (Birmingham, AL.)

Patient Education / Hospice Intake

Work with potential hospice patients and families to determine goals of care and hospice appropriateness.
Review company’s home health patients regularly to identify potential hospice transitions as needed.
Weekend Hospice AOC as needed
Manages all weekend referrals, completes follow up on active referrals and updates Admissions Coordinator/Branch Directors by 8am Monday morning
Hospice GIP Admissions
Work with case management, attending physicians, patients and families to admit appropriate patients to GIP.
Documentation of admission to be completed within 24 hours.
Perform daily visits on patients while admitted to GIP.

Territory Management

Assigned territory is effectively and efficiently targeted to include communication and education of hospice services while utilizing available resources.
Strategic planning for the territory.
Identify new referrals sources and maximize the opportunity to grow hospice business within the entity.
Efficiently cover assigned territory on a weekly, monthly, and quarterly basis.
Knowledge and understanding to be maintained on all systems used to track referrals and referral sources.
Work closely with CTC’s assigned to same referral sources

Customer Knowledge and Market Dynamics

Knowledge of referral sources businesses and practices.
Understand of referral sources organization structure and key decision makers.
Aware of market conditions and trends to include but not limited to specific opportunities and challenges.
Able to assess market potential and differentiate between physician and facility opportunities.
Strengths and weakness of hospice competition, including but not limited to competitive sales efforts and market share

Administrative Duties

Prompt attendance and engaged in all meetings.
All assignment given by manager are completed on time.
Calls are documented in RSL by 8:00 AM each Monday for the previous week’s activity.
Expenses are completed and submitted before deadline.
Follow up on all pending referrals
Timesheets and Mileage are completed and submitted before the deadline.
Update SNF charts weekly and as needed

Other Duties as Assigned

Working Conditions
Travel by car to physician offices, hospitals, community centers, and events with exposure to all extremes of weather.
Environments may be unpredictable and not under control of the Agency.

Physical Requirements

Must be able to perform limited to full range heavy work requiring sitting, standing, walking and driving.
Must possess vision, hearing and physical dexterity necessary to maintain a driver’s license and operate an automobile.
Must be able to climb stairs, access and operate elevators.
Must be able to maneuver on all types of terrain.
Must possess vision, hearing, feeling, physical strength and dexterity necessary to perform all duties of a Care Transition Coordinator.
Must be able to communicate effectively both orally and in writing.
Must be able to give and receive instructions and information, both in person and via telephone.
Work requires exerting force up to 50 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 10 pounds constantly in moving objects or materials.