RN Clinical Supervisor - Acute Oncology

About the role

The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality. The Clinical Supervisor uses sound human resource and budget principles to guide the daily provision of nursing services to patients and families. The Clinical Supervisor supports comprehensive patient and family services through effective participation with the interdisciplinary team. The Clinical Supervisor is responsible for supervising nursing department associates and providing patient care when needed. Coaches and guides employees under his/her supervision. Demonstrates Professionalism and Excellence by performing as role model for clinical and service excellence.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Demonstrates current, comprehensive, professional knowledge and skills in conformance with recognized nursing standards including the Patient Bill of Rights and Joint Commission/CMS regulations, Standards for Nursing Care for the Patient Care Unit and the New Mexico Nurse Practice Act.
• Conducts patient experience rounds to determine satisfaction with services and performs service recovery real-time.
• Assists manager/director in investigation of patient or physician complaints.
• Champions change by identifying obstacles and requesting resources for effective improvement.
• Prepares patient assignments based on patient need and associate competency level.
• Assigns unit tasks, meal/break time and ensures completion.
• Assists Patient Flow Supervisor in monitoring and improving patient flow metrics, including collaborating to determine appropriate placement based on patient needs.
• Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork, within the department.
• Monitors, coaches and reinforces associate's compliance with policy and procedures.
• Applies and holds associates accountable for infection control policies and processes.
• Monitors and coaches staff in hourly rounding and use of patient communication boards.
• Serves as clinical resource for associates related to complex clinical situations and invasive devices relevant to unit patient population.
• Monitors fall risk and skin at risk programs to ensure appropriate interventions are implemented to meet prevention strategies.
• Monitors pain management regimes with nursing staff and facilitates physician communication when not meeting patient pain goals.
• Facilitates associate participation in unit based multi-disciplinary rounds.
• Demonstrates awareness and implementation of National Patient Safety Goals as applicable in their area of practice. Monitors and coaches associates for compliance with NPSG.
• Reassesses the effectiveness of comfort measures (including PRN medications given) within 1 hour of intervention. Monitors associate compliance with this standard.
• Coaches and mentors associates to make cost effective decisions and use resources prudently achieving both productivity and competence expectations.