RN Clinical Manager

Job Responsibilities

• Supervision of RN’s, LPN’s and MA’s, including scheduling, managing time off requests and addressing any disciplinary issues
• Review and completion of timecards and performance evaluations
• Provides professional nursing care for practice patients following established standards and practices
• Assists physicians and staff in coordinating patient care
• Functions as primary liaison between patients, staff, and physicians

Clinical Staff Leadership

• Supervise and support clinical staff including medical assistants, nurses, and other clinical team members

Patient Experience

• Ensure a high level of patient service and satisfaction across all clinical interactions

Compliance & Quality

• Ensure compliance with regulatory requirements, clinical standards, and organizational policies

Communication & Collaboration

• Serves as a liaison between providers, staff, and organizational leadership
• Triage

Triage

• Speaks directly to patients to assess what is needed, determines the level of urgency

Patient Care

• Provides nursing care to patients as ordered
• Performs nurse visits and administers treatments in accordance with physician orders and nursing standards

Qualifications

• Education: Bachelor's degree in healthcare administration, business administration, nursing or related discipline or equivalent professional experience is required.
• Experience: 2+ years of healthcare operations or clinical management experience, preferred. Experience supervising clinical or administrative healthcare staff. Experience in a multi-provider clinical environment, preferred. Experience in orthopedics, preferred. Current CPR certification required.

Performance Requirements

• Strong leadership and team management skills
• Knowledge of medical office operations and clinical workflows
• Experience with electronic medical records (EMR) systems
• Strong problem-solving and operational improvement abilities
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced healthcare environment

Travel

• Travel as needed to other locations for training and to perform job functions