RN Clinical Field Staff Liaison

About the role

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Responsibilities

• Serve as a resource for field staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns
• Facilitate calls to and from field staff; uses resources to resolve issues and reports anything of concern to manager
• Work in the field with staff and patients as needed
• Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families
• Assist with monthly Case Manager, Nurse and Therapy meetings
• Ensure Start of Care compliance
• Ensure quality and safe delivery of home health services
• Monitor Home Health Aide supervisory visits
• Focus on Outcome Monitors as assigned
• Implement quality improvement programs in the field
• Completes field visits as needed
• Participates in managing cost of good working with monitoring supply costs and visits per episode
• Knowledgeable of CFSS workflow
• Review relevant reports
• Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines
• Maintains active RN license in state of employment
• Participates in on-call, evening/weekend shifts and provides patient care, per agency needs
• Participates in in-service program development
• Maintains a professional appearance as a representative of the company
• Understands, implements and practices policies and procedures for agency operation
• Other duties as assigned

Qualifications

• Registered Nurse with current license in the state of employment
• Compact licensure (for states that participate) required to be obtained within first 30 days of employment
• Three years of experience as an RN in an acute care setting
• Minimum one‑year home health experience is strongly preferred
• Ability to effectively communicate and create positive impressions with patients, families, physicians and co‑workers
• Ability to remain calm, have patience and be accommodating
• Compassionate and caring while working with patients
• Knowledgeable on nursing best practices
• Ability to make appropriate nursing judgments
• Ability to identify a situation and handle it with the best possible solution
• Detail‑oriented and observant
• Disciplined work ethic with the ability to prioritize and be timely
• Ability to follow directions and work as a team member
• Knowledge of MS Office applications including Word, Excel, PowerPoint and Outlook
• Valid driver’s license and auto insurance with your name as a listed driver

Schedule

Monday‑Friday 8:15AM‑5PM with holiday requirement per rotation.