Registered Nurse (RN) Clinical Field Staff Liaison

Operations

Serve as a resource for field staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns.
Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to manager.
Monitor Home Health Aide supervisory visits.
Patient Care:

• Work in the field with staff and patients as needed.

Customer Service

Maintain positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families.

Minimize Patient Risk

• Ensure Start of Care compliance and quality and safe delivery of home health services.
• Focus on Outcome Monitors as assigned.
• Implement quality improvement programs in the field.

Policies

• Review clinical documentation and maintain current knowledge of all Medicare/ Federal/ Insurance / Company and Hospital guidelines, policies and protocol.

Teamwork

• Assist with monthly Case Manager, Nurse and Therapy meetings.
• Participate in all on-call requirements, and patient staffing as needed.

Hard & Soft Skills

• Compassionate communicator with a positive attitude.
• Patient is a virtue when working with patients, families, physicians, and coworkers.
• Attention to detail is critical, as is being observant and following directions.
• Critical thinker and the ability to problem solve clinical needs.

Requirements

• Minimum one-year home health experience is preferred
• Current RN license in the state of employment
• Minimum of Three (3) years of experience as an RN in an acute care setting
• Participates in on-call, evening/weekend shifts and provides patient care, per agency needs
• Valid driver's license and auto insurance in your name as a driver
• Capable of all physical demands

Benefits

• Medical, dental, and vision insurance with flexibility for you to select what works best for you.
• Paid time off.
• Eligible teammates may participate in the 401K, if they choose.
• The company has historically matched 401K contributions which helps build your nest egg even faster.
• Includes company paid life, disability insurance, and a robust Employee Assistance Program.