RN Clinical Education and Quality Improvement Lead

Compensation package includes $80,000–$95,000 annual base salary plus an annual bonus potential of $16,600.

About the role

The Clinical Education & Quality Improvement Lead supports clinical competency, performance management, and ongoing professional development of Amergis Healthcare Professionals (HCPs). The role serves as an on-site educator and liaison to ensure compliance with facility-specific policies, regulatory requirements, and facility standards.

Responsibilities

• Masters Facility-Specific Clinical Processes – Maintains expert-level knowledge of all clinical workflows, policies, and expectations to effectively train agency nurses.
• Completes Onboarding and Collaborates with Clinical Leadership – Participates in the facility’s new-employee orientation and collaborates closely with designated clinical leaders to ensure full understanding of all policies and procedures.
• Serves as Clinical Liaison for Knowledge Gaps – Acts as the primary liaison between Amergis and facility leadership to gather detailed information on identified knowledge or skill gaps.
• Participates in internal clinical review processes.
• Conducts Pre-Submission Clinical Interviews – Interviews nursing applicants to evaluate clinical strengths, critical-thinking ability, and alignment with the required skillsets.
• Supports first-day orientation experience.
• Develops Preparatory Educational Resources – In conjunction with facility and Amergis clinical leadership, creates and refines educational materials that prepare clinicians for the unique expectations of the environment.
• Provides Ongoing Clinical Support and Clarification – Serves as an accessible resource for active clinicians who need clarification, coaching, or continuing education.
• Facilitates Diplomatic Issue Resolution – Works collaboratively and diplomatically with facility leadership to address concerns raised by Amergis clinicians, including situations where staff feel mistreated or unsupported. Maintains professional, solutions-focused communication.
• Maintains Accurate Documentation and Tracking – Partners with the account management team to complete required facility trackers. Documents re-education efforts, follow-up actions, and clinician progress according to approved standards.
• Performs other duties as assigned or necessary.

Requirements

• Active Registered Nurse (RN) license in the state where practicing.
• Minimum two (2) years of psychiatric or related clinical experience.
• Minimum two (2) years in education, training, or leadership preferred.
• Strong communication and coaching skills.
• TB questionnaire, PPD, or chest x-ray if applicable.
• Current health certificate (per contract or state regulation).
• Must meet all federal, state, and local requirements.
• Successful completion of new hire training as applicable to the job site.
• Understand patient confidentiality and HIPAA requirements.
• Ability to effectively elicit and provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language is required.
• Computer proficiency.
• Must be at least 18 years of age.

Benefits

• Medical, prescription, dental, and vision coverage.
• Health advocacy and health savings account.
• 401(k) with company match and profit sharing.
• Short-term and long-term disability.
• Primary caregiver leave and parental leave.
• Educational assistance program and college partnership program.
• Paid time off and company holidays.

Benefit eligibility is dependent on employment status. A full list of benefits will be provided upon request.