RN Clinical Coordinator - Hampton Roads Surgical Specialists

Pay

Hiring Range: $76,400.00 – $105,050.00/Annual. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

About the role

Responsible for overseeing day-to-day clinic schedules and clinical team member schedules for proper practice coverage. Responsible for onboarding and training new clinical staff and providing updates for current staff. Responsible for tracking clinical team members’ competencies, productivity, and regular chart reviews.

Responsibilities

• Ensure compliance and a high level of accuracy of clinical care to patients from physicians and clinical staff, including charting, testing, and general delivery of medical care.
• Maintain a working knowledge of facility, DNV, State, and HIPAA compliance requirements (National Patient Safety Goals).
• Provide for clinical emergencies by establishing clinical emergency procedures and conducting staff training on emergency procedures.
• Train and monitor clinical staff to ensure high customer service levels during clinic and follow-up responsibilities, including responding to patient calls according to practice guidelines.
• Act as a mentor and resource to all clinical staff within the practice and the associated service line.
• Demonstrate and maintain a professional relationship with medical staff.
• Build trusting collaborative relationships through timely follow-up regarding requests and concerns.
• Collaborate with physicians, managers, and clinical team members to provide for the specialized needs of patients.
• Monitor, support, and track departmental productivity to meet department needs (e.g., flex hours, time off).
• Train and monitor clinical staff on any procedures completed in the office.
• Responsible for department specialty-specific competencies and skill validation.
• Facilitate a work environment that reflects performance improvement and high standards; work with management to improve processes.
• Exhibit appropriate quality service behaviors in meeting or exceeding the needs of the practice, customers, co-workers, and others encountered as a representative of RMG.

Qualifications

Education

• Bachelor’s Degree, Nursing (Preferred)

Experience

• 2 years in a medical office setting (Preferred)
• 1 year RN experience (Required)
• 1 year leadership experience (charge nurse, team lead, clinical coordinator, etc.) (Preferred)

Skills and Abilities

• Department-specific skills required if entering a practice that performs moderate sedation, including maintaining ACLS certification, yearly competency validation of moderate sedation procedures, airway management, and emergency management procedures.

Licenses and Certifications

• Registered Nurse (RN) – Virginia Department of Health Professions (VDHP) – Upon Hire (Required)
• CPR/BLS Certification – American Heart Association / American Red Cross / American Safety and Health Institute (AHA/ARC) – Upon Hire (Required)