RN Clinical Consultation - Full Time

PRIMARY PURPOSE OF THE ROLE

To triage calls to assess needs, giving appropriate care advice and disposition to appropriate level of care treatment while promoting cost-effective outcomes and safely facilitate return to work.

Essential Responsibilities

• Applies all phases of the nursing process, i.e. assessment, planning, implementation and evaluation when triaging calls.
• Identifies the needs of caller by triaging, obtaining general health information and/or physician services referral.
• Evaluates need for alternative treatment through telephonic contact and assessment with service provider.
• Trages patient using defined triage protocols to obtain pertinent data; and enters data into computer system.
• Identifies life-threatening emergencies and recommends appropriate interventions.
• Refers issues requiring physician interventions to physician in a timely manner; directs patients to appropriate level of care including but not limited to the nearest emergency room, urgent care facility, primary treating physician or self-care.
• Demonstrates effective verbal communications skills.
• Adheres to quality assurance standards.
• Serves as resource to triage team members.

Education and Licensing

• Bachelor's degree in nursing (BSN) preferred.
• Active unrestricted RN compact licensure required along with two year (2) years of recent clinical practice experience.
• Should be proficient in multiple screens and multiple computer applications.

Taking Care of You

• Seeks innovative customer solutions.
• Craves cutting edge opportunities.
• Wants dynamic company culture.
• Passion about creativity.
• Setsons ongoing learning as a person and professional.
• Thrives when solving challenging problems.
• Wants achievements to be celebrated.

Benefits

• A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.