RN Case Manager
IHA · West Springfield, MA · 2 wk ago
Healthcare$39.81–$49.76/hrFull-time
About the Role
The primary purpose of this position is to coordinate and supervise nursing services provided to participants in the PACE Organization (PO). Services may be delivered in the day center or in the participant’s home. As the program grows, a rotating schedule of every other weekend may be required. Administrative on-call will be required about every 6 weeks (no on-site reporting). The position requires work assignments in the facility as well as home care assignments.
Responsibilities
- Responsible for the effective operation of the center as the focal point of the PACE model.
- Participate as a member of the interdisciplinary team (IDT) and in participant care planning.
- Participate in Quality Improvement (QAPI), budget planning, and survey preparedness. When necessary, contribute to the plan of correction for department deficiencies.
- Responsible for supervision of center and/or in-home staff, including orientation, competency assessment, training, development, and performance appraisal.
- Facilitate integration of new participants into the health care delivery system.
- Responsible for adherence to all regulations, both federal and state.
- Review participant medical records to ensure timely and accurate staff documentation.
- Communicate, counsel, and guide participants and families regarding service needs and concerns; make referrals as appropriate.
- Participate in the administrative on-call rotation.
- Communicate with weekend and after-hours on-call staff, following up on issues as necessary.
- Actively serve on various committees that support the daily operations of the program.
- Participate in the preparation and presentation of mandatory education programs.
Requirements
- Graduate of an accredited Nursing Degree program with a current, unencumbered, active license to practice as a Registered Nurse in the state of the PACE Organization.
- BSN preferred.
- Active CPR certification required.
- Minimum of three (3) years' health care experience with emphasis in geriatrics.
- Previous supervisory experience required.
- Valid driver’s license, insurance, and use of personal vehicle due to home care assignments.
- Superior written and verbal communication skills.
- Proficiency with MS Office. Ability to learn/use other software as required.
- Excellent interpersonal, problem-solving, conflict management, customer service, and organizational skills.
- Flexibility to adapt to ongoing change, prioritize workload, and exercise independent judgment.
- Local travel required within the general area.
Benefits
- Comprehensive benefits including first-day medical coverage, dental, vision, paid time off, and 403B.
- Educational assistance.
- Access to daily pay and employee referral incentives.
- Supportive environment with a patient-centered focus.
- Opportunities for professional development.
Pay
$39.81–$49.76 per hour.