RN Care Coordinator - Cancer Center

About the Role

Join us at Cleveland Clinic Akron General Hospital, where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family. The Cancer Center understands the concerns and needs of patients and families navigating the complexities of a cancer diagnosis. This experienced team of Oncology and Hematology specialists works together to bring advanced services to the next level by treating the patient, not the disease. Our Care Coordinators help patients manage their own care, decreasing Emergency Department visits, observation status, inpatient stays, and hospital readmissions.

This position offers a unique opportunity to enhance the Akron General Medical Center experience and leave a lasting impression on patients' lives, their families, and the community, all while further expanding your own nursing skills and growth.

Schedule

A caregiver in this position works Monday – Friday from 8:00 a.m. – 4:30 p.m. No weekends or holidays.

Responsibilities

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions, and maximize patient outcomes.
• Outline the nature and duration of involvement needed by the specialty care team and specialty care coordinator, then identify the primary care team involved.
• Utilize technological tools (registries, patient lists, care team tab, etc.) to manage the population.
• Use assessment skills and tools to identify patients with actual or potential care needs that would require care coordination.
• Conduct targeted outreach to a defined panel of high-risk patients (chronic illness, lack of social support, readmissions, ED visits, surgical episodes, etc.) to ensure timely and efficient care delivery across the continuum of care.
• Provide care and disease management coordination. Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.
• Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social, and end-of-life needs of each patient.
• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update the plan of care.
• Serve as a liaison and advocate for patients and families. Assist in managing transitions of care across care settings, ensuring optimal communication and planning.
• Identify barriers, facilitate solutions, and connect others to community resources.
• Define and ensure compliance with disease-specific care paths for specialty care or chronic disease.
• Work with patients and family to assess current knowledge, health literacy, and readiness to change, utilizing teach-back to assess the level of knowledge.
• Coach patients and families on self-management support, including setting long- and short-term goals.
• Educate about managing a specialty or surgical condition (inclusive of preoperative, perioperative, postoperative, and recovery) inclusive of prevention and health maintenance tasks.
• Work with practices on quality and process improvement initiatives.

Requirements

• Graduate from an accredited school of Professional Nursing.
• Current state licensure as a Registered Nurse (RN).
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross.
• Three to five years of nursing experience.
• Obtain a cancer-specific certification or demonstrate ongoing qualifying education within the timeframe of the facility's accreditation cycle if working in medical oncology, radiation oncology, cancer center or cancer clinic, and/or administer chemotherapy within an accredited Cleveland Clinic facility.
• Strong attention to detail and therapeutic communication skills.

Preferred Qualifications

• Bachelor’s of Science in Nursing (BSN).
• One year of oncology experience.
• Care Coordination experience.
• Specialty certification.

Physical Requirements

• Requires full range of motion, manual and finger dexterity, and eye-hand coordination.
• Requires corrected hearing and vision to normal range.
• May require some exposure to communicable diseases or bodily fluids.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures.

Pay

Pay Range Minimum Annual Salary: $63,250.00

Maximum Annual Salary: $96,467.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. The pay range does not include any applicable pay practices (e.g., shift differentials, overtime, etc.) or the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).