RN Call Center Obstetrics - Remote from a MST or PST Compact State

Primary Responsibilities

• Positively represent the Company to both internal and external customers; always maintain a professional and courteous manner
• Uphold the Optum core values in the conduct of work
• Adhere to Company privacy guidelines; ensure compliance with local, state, and federal regulations
• Assess patients prior to initiation of home care service for appropriateness of services prescribed
• Provide services according to Optum policy and the prescriber's plan of treatment
• Individualize patient assessments based on care/services being provided and patient need
• Ensure interventions respect and encourage the patient's ability to make choices
• Respect each patient's rights and conduct business in an ethical manner
• Educate patients and families with a systematic approach, promoting patient understanding of treatment and services, health status, coping ability and patient/family involvement in the continuum of care or service
• Cook up the plan of treatment/care pathway based upon the analysis of information obtained and within scope of practice and certification
• Coordinate care with the patient services centers, pharmacists, dietitians, and other healthcare professionals to promote the continuum of care or service
• Accurately communicate (written/verbal) patient status information to prescribing physician and case manager in timely manner and provide necessary clinical information to Optum pharmacists and other healthcare professionals as applicable
• Provide care and services to assigned caseload in an efficient, organized manner. Maintain flexibility in assignments and scheduling
• Modify the plan of care, as appropriate, based on re-assessment, change in prescriber orders, the patient's need for further care or services, and the achievement of identified goals within scope of practice and certification
• Complete clinical record documentation per Optum policy in a timely, complete, and accurate manner
• Provide service-related clinical support to key physicians/hospitals through personal contacts and in-services, as directed
• Participate in holiday and weekend duties as scheduled
• Ensure senior management decisions and directives are carried out

Required Qualifications

• Active, Unrestricted Compact State RN License within Residential State
• 3+ years of obstetrical experience
• Computer proficiency, to include solid data entry skills and the ability to navigate a Windows environment (Word, Outlook, Excel, and Internet)
• Designated and Distraction Free workplace at home with DSL high speed Internet

Preferred Qualifications

• BSN
• 5+ years of obstetrical experience

Pay and Benefits

The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.