RN - Atrium Health Patient Nurse Navigator- Epilepsy

About the role

This role involves providing language-specific education, psychosocial support, and necessary resources for newly diagnosed patients and their families. The role also includes coordinating appropriate referrals for services, educating patients and families about diagnosis, treatments, and follow-up, serving as a liaison between departments, ensuring new patient referrals, scheduling exams and appointments, identifying potential gaps in care, and conducting service recovery as needed.

Responsibilities

• Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients and their families.
• Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments, financial issues, community resources, survivorship issues, and follow-up.
• Serves as a liaison for patients and families between departments.
• Serves as a patient advocate and ensures the efficient and high-quality delivery of care to patients.
• Coordinates appropriate referrals for patients and families.
• Schedules exams, procedures, and appointments for patients.
• Identifies and addresses potential gaps in care and coordinates care for patients returning to their communities for treatment and follow-up.
• Contacts every newly diagnosed patient at the time of diagnosis.
• Assesses every new patient for emotional and social needs and barriers to care such as health insurance, transportation, etc., and refers to the needed resources.
• Identifies trends and barriers to patient expedient care and conducts service recovery as needed.
• Ensures patient satisfaction.

Requirements

BSN Degree Required/MSN Preferred. Current licensure to practice as a Registered Nurse in the state in which one works required. Certification in the appropriate specialized field within 2 years of being in the position required. Excellent communication skills required.

Qualifications

• Ability to lift objects weighing up to 25 pounds.
• Occasional stooping, kneeling, crouching.
• May require sitting/standing for long periods of time.

Skills

Excellent communication skills.

Benefits

Comprehensive suite of Total Rewards including:

• Compensation
• Premium pay
• Incentive pay
• Annual increases based on performance
• Benefits and well-being programs
• Health and welfare benefits
• Family benefits
• Defined contribution retirement plans with employer match
• Other financial wellness programs
• Education Assistance Program

Pay

$41.10 - $61.65

Schedule

Day shifts, some weekend rotation may be required.