RN - After Hours (Weekend Days)

Position Summary

The RN-After Hours is primarily responsible for gathering clinical information over the phone and directing healthcare services. The RN-After Hours uses Lifespark’s Clinical Guidelines as well as internal process and/or procedure to meet the needs of residents and staff within their communities. The RN-After Hours must possess and use good clinical judgement, careful listening, critical thinking, and escalate to appropriate personnel as needed.

Position Functions And Responsibilities

• Gather pertinent clinical information problem based on conversation with community caregiver
• Uses clinical judgment, knowledge and experience to direct conversation and guide decision-making to give self-care advice, refer resident to provider, make an appointment, instruct resident contact emergency assistance, or dispatch appropriate community resource.
• Provides resident care as defined in the State Nurse Practice Act. Caregiver in meeting nursing and related needs.
• Provides health care instructions as appropriate per assessment and plan of care. Provides education when appropriate.
• Reassures the rapid and effective transmission of resident data between all relevant parties.
• Promotes evidence-based practice. Establishes and maintains strong collaborative arrangements with other health care professionals.
• Participates in admission avoidance activities dispatching community resources as needed to prevent rehospitalizations.
• Completes onboarding, orientation and annual mandatory training.
• Ensures positive/professional communication on team.
• Customer service resolution; escalates concerns.
• Prepares clinical notes and updates primary provider when necessary.
• Communicates with provider regarding the resident needs and reports any changes in the resident condition; obtains/receives orders as required.
• Communicates with community health related persons to coordinate the care plan.
• Extremely skilled at listening and interpreting subtle indications such as tone of voice, hesitations or incomplete responses.
• Inspires others and encourage them to seek advice and solutions to problems.
• Challenges others to take an active part in developing knowledge, ideas and work practice.
• Challenges tradition and accepts joint responsibility for any arising problems and tensions and uses these to inform future practice.
• Makes effective use of appropriate learning opportunities for themselves and others and applies learning to practice.
• Honors Resident Confidentiality, Rights, Privacy, and Reporting Maltreatment Expectations.
• Understands and Accepts Residents’ Diagnosis. Understands and accepts emotional needs of resident. Accepts unique resident symptoms and behaviors.
• Understanding of Confidentiality & Data Protection Act. Adheres to Emergency Procedure and Response Expectations.
• Identifies safety issues and notifies appropriate community resource.
• Demonstrates, and can educate on proper procedures: handling, lifting, transfers.
• Escalates employee work injury per protocol.

Qualifications

• Education: Degree in Nursing from an accredited program. Must be a Registered Nurse. Bachelor’s degree preferred.
• Licensure: Current licensure to practice discipline in the state of Minnesota and Wisconsin, or willingness to obtain upon hire.
• Experience: Minimum of five years of experience in Senior Living, and/or home and community based senior services. Experience teaching, training clinical staff.

Key Competencies

• Teams: skilled at collaboration, works effectively as part of a care team
• Customer-focus: demonstrates empathy, a desire to serve, and reliability
• Influencing: confident and comfortable promoting proactive solutions
• Personal resiliency: emotional/intellectual flexibility, ability to remain calm, stay focused and maintain objectivity in stressful situations
• Self-directed: demonstrates initiative and works independently
• Productivity: skills in prioritization, planning, organizing and time management
• Assessment and Care Planning skills
• Organization and Detail Orientation
• Implementation, Follow-through, and Accountability
• Communication: Oral and Written
• Physical Demands: The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Work Environment

• Willingness to work beyond scheduled shift if necessary to fulfill resident/business need.
• Ability to make independent decisions when situations warrant such action.
• Office work is performed in a professional business office environment, well lighted, clean, and hazard-free.
• Office equipment is kept in good operating condition to enable work to be done efficiently.
• Residence in Minnesota or Wisconsin preferred.
• This position is designated to be a primarily remote position.
• This position includes overnight hours and the person on shift must be awake during the shift.
• Office equipment is kept in good operating condition to enable work to be done efficiently.
• Travel to/within the Twin Cities metropolitan areas/Wisconsin, as needed.
• Occasional travel for expansion and growth opportunities.
• Subject to frequent interruptions during work.