RN Admissions Supervisor

About the role

Covington Behavioral is seeking a compassionate and skilled Admissions RN Supervisors to lead our admissions team and support individuals and families facing emotional and behavioral challenges.

Responsibilities

• Schedule: FT Days and FT Nights with rotating weekends
• Supervise the daily operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all pre-certifications.
• Plan, assign, supervise, and perform preferred duties to ensure patient safety and the efficiency of the department.
• Prioritize potential admissions, considering patient needs and the facility’s capability and capacity to meet those needs appropriately.
• Knowledge of milieu management.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Report shift challenges promptly to AOC, or Admissions Director.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• When patient needs are not met, acknowledge and work to resolve complaints.
• Recognize that patient safety is a top priority.

Requirements

• Education/Experience/Skill Requirements:
• Bachelor’s degree in a social service field is preferred. Master’s degree in a social services field preferred or RN preferred.
• In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.
• One or more years’ experience in a healthcare admissions role preferred.
• One or more years’ supervisory/lead in a healthcare admissions setting experience preferred.
• Licenses/Designations/Certifications:
• CPR and de-escalation/restraint certification preferred (training available upon hire and offered by facility).
• First aid may be preferred based on state or facility.

Qualifications

• None specified

Skills

• Knowledge of milieu management.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Report shift challenges promptly to AOC, or Admissions Director.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• When patient needs are not met, acknowledge and work to resolve complaints.
• Recognize that patient safety is a top priority.

Benefits

Covington Behavioral Health Hospital offers a comprehensive benefits package including medical, prescription drug plan, flexible spending accounts, health savings accounts, vision, dental, and voluntary short-term and long-term disability coverage. Additionally, our well-being programs encompass employee assistance programs, financial support, tuition reimbursement, and much more.

Pay

Not specified

Schedule

FT Days and FT Nights with rotating weekends